Car-O-Van Collision Center
2743 Silver Star Rd, Orlando, FL 32808
Fax: (407) 299-2836
Car O Van Painting & Body Works
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04/07/2011Provided by Citysearch -
Great place for collision repair. My insurance claim was processed and I picked up my rental car on-site. The repair was done competently and in a very timely fashion. Even more, they guarantee their work! I love how well the paint matched. It is nice to drive around a car that doesn't even look like it was in an accident. By the way, I have Geico Insurance, another shop was recommended because of my location, I am certainly glad I didn't just go with their recommendation but did my homework and found Car-O-Van! Great decision on my part.
04/30/2007Provided by Citysearch -
From the moment I pulled into the tiny parking lot filled with cars, (I was the only customer in the shop) it was a bad experience. I finally found a spot went inside to be confronted by a receptionist that did not greet me nor was she at all interested in my needs. No acknowledgment at all. She had her hand on her chin staring into her PC all slouched over. I said I had an appointment, she told me to set. At this point I was about to leave but thought I?d give them a chance. Big mistake! The consultant never greeted me just as he was walking by ask if it was going to be an insurance job. I had no idea he was talking to me. I mean he never addressed me or even looked at me. Once I realized he was addressing me I introduced myself and it never got better from there. I was perplexed how rude, short and lethargic passed for customer service. I would not recommend Car O Van based on my experience. They have lots of room for improvement. It felt like a chop shop to me.