American Air & Heat Inc
Orlando 32830, Orlando, FL 32830
24 Hour Emergency A/C Service - Call Now!Schedule Appointment
State Certified HVAC
Factory Trained Technicians
Free Estimates: Yes
Emergency Service: Yes
Services: Duct Repair & Service, Residential Air Conditioning, Air Conditioning Repairs, New AC Systems Installed, Heating Systems, Commercial HVAC Service & Repair
Specialties: Heating & Cooling, Commercial Grade, Commercial Equipment
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Our experience with David was very positive. Options were well presented and explained. The installation procedure went well and in a timely manner. Follow up after installation for minor thermostat adjustments was effective. Overall service from beginning to end was very professional. We will be most happy to recommend American Air & Heat to family and friends.
Richard and Sherry Awsumb
I've used them for over 10 years, bought 2 new units, electronic air cleaners (3), ultra violet air purification (3), had their routine maintenance numerous times. In the past few visits I've noticed a strong "upsell" mentality. Today I had a service call $90 plus $143 for a drain clean. Took the tech 20 minutes. That is an outrageous price. I'll be looking elsewhere from now on.
I use to use this company all the time but have not been inpressed in the past. Selling me upgraded cleaning to say it will fix and issue and it doesnt. Come to find out due to new type of units they should have added more air flow to the Carrier they installed and that would have fixed all the issues with it freezing up... not the hundreds of dollars they charged me yearly when it would freeze up. They also sent out a tech in place of a sales person who did not know how to answer my questions and he was 45 minutes late. Even though they are a USA company, customer service is very important to me. JB
I will never, ever use these people again...been using their services for many years because I got tired of being ripped of by shysters All the people, especiallly their techs are superb. But beware of the so called "supervisors"----you will deal with arrogance of a third dimension and they (I should say "he" because I do not know the prick's name) are so above you and so defensive and for get that I was the one that paid $12,000.00 for a 3 ton unit, duct work and insulation. I will never deal with this company again because "HE" said that I offend him and to go elsewhere. Supervisors will NEVER , in their arrogance, ask what is the problem, what happened or give an explanation. Paid $700.00 for an electronic filter, and $143.00 for a box of 4 filters, and had even a second unit from them. The high priced one was the last. I am so sorry that I dealt with this company because of the "arrogant royalty" sitting in the front office . They sure forget who puts the scheckles in their pockets. And JATDUBYA1269----you got a good deal---I had my work done in January 2012. I guess the big shots needed a higher cost of living.
American Air and Heat has been servicing my Trane heat pump for 12 years and today they installed a new Carrier heat pump. They have always been very professional and prompt. They always call to let you know they're on the way or if there will be a delay. Techs always put the shoe covers on before coming in the house. Today I must have asked 30 questions during the install and they patiently answered every one. Their annual maintenance fee is fairly priced and a heck of a good deal if you system has problems. They are an excellent company!
Worse response to AC issue. They are a bunch of thieves! I WAS CHARGED $198 FOR JUST IDENTIFYING THE ISSUE. Warning!!!-My AC stopped cooling one day and I was referred to American Air and Heat inc. First day, they told me a technician will be there between 3 and 7pm, i left work to accommodate the service time, it started storming and they had to reschedule for the next day, they told me a technician would come out between 9am and 1pm, (more time off of work), the technician came at noon, spent over an hr just to identify the issue and charged me $198 for JUST IDENTIFYING THE ISSUE! HE DID NOT EVEN FIX ANYTHING!!!. I got charged $55 for the service fee just for them to show up to my home and then $143 for a leak search diagnostic check. I had not been told about these fees in advance and the technician did not ask me if I wanted him to perform a costly leak search check.