A Reliable Towing & Recovery
2500 N Forsyth Rd Ste 32807, Orlando, FL 32807
Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
YP is incorrect, they don't take credit cards.
- Have the nerve to tow on weekends but then not be open on weekends so you can't retrieve your vehicle on Monday.
- Address is wrong many places online and they can't be bothered to update it.
- No physical indication or signage of where they are.
- No person physically present at the business!
- Sketchy location. The address they tell you over the phone is definitley a storage unit business and not a towing place. When you call them and express your confusion, they give you a gate code to get into this huge abandoned junkyard place.
I’m also glad I had someone to accompany me and that I didn’t take an uber there alone because I would have felt unsafe being a woman alone there. If it’s blazing hot or raining, there is nowhere safe or clean for you to wait for the employee to show up. Stuck on a dirty, open road.
If your vehicle gets towed on a Saturday night as mine did, but you don’t get paid until Friday, and you don’t have $152 sitting in your checking account or know someone who’s able and willing to lend you that cash until you can pay them back, then your car is stuck with them for almost a whole week! Not sure what kind of a business doesn't have a person present and hasn't even heard of a card reader.
When I told the guy there's no way I could've known in advance they only take cash, (and that I didn't have cash), he was like "I told you yesterday on the phone". I DIDN’T TALK TO YOU YESTERDAY DIPSHIT, BECAUSE NO ONE PICKED UP THE PHONE BECAUSE YOU GUYS ARE CLOSED ON WEEKENDS, AND IT WENT STRAIGHT TO MAILBOX WHICH WAS FULL. so DO NOT HAVE THE NERVE TO TELL ME YOU TALKED TO ME THE DAY BEFORE AND THAT I SHOULD’VE KNOWN I’D NEED EXACT CASH, BECAUSE THAT WAS NOT THE CASE BECAUSE NO ONE PICKED UP THE FREAKING PHONE ON A SUNDAY. He’s like “Oh, well, I don’t remember who I talked to yesterday.”
An unreliable towing!!!
A little background info: Went with my boyfriend to pick up his car. He got a used car unexpectedly from his parents in Gainesville and couldn't transfer his parking sticker. Drove back to Orlando at 11pm. Towed around 11:30. Office isn't open Sunday so couldn't get a sticker, but got an overnight pass from office worker. Put the pass in my car and went to this hell hole to pick up his car.
As soon as we get there the workers are standing around lousy talking about how they'll tow any car whenever they want. Trying to scare my boyfriend and I while he paid the 125$ fee. Once my boyfriend got in his car to drive off they approach me telling me they will tow my car for having a blank parking pass. I explain it is not mine it is for him to park by his apartment tonight. Continues to threaten me and my car saying he will call the front office and get me in trouble than tow me. I have a visitor sticker so whatever. MAINPOINT: Don't go alone, if you are a girl or bring your girlfriend stay with her at all times. They do verbally harass and threaten you even if you are polite and keep quite. Very sketchy business.
As stated before by other reviewers, this company has contracts to tow cars from UCF area housing complexes. However, for my situation, the spots were unmarked as residents only. It is truly unethical. Please take this into consideration when choosing a tow company.
This company preys on struggling college students. They have contracts with apartments near colleges to tow any car that does not have a parking sticker. That would normally be common practice but this company brings in large steel containers to block all visitor parking spots so people have no choice but to park where ever there is an open parking space ! The apartment complexes allow this to go on so I would imagine that they are getting some of the revenue from the $125.00 tow bills. I would not use this company even if it were the last tow trucks on the planet !!