No respect for the customers time. Wait times have increased over the year. When you bring it up to staff they argue and tell you it’s not true. Waited 2 1/2 hours for shots to be told the office was out of vaccines and no apologies. Be forewarned that if you disagree with the accusatory and belittling staff, you will be removed from patient status.
Just moved to the area and was very sick with bronchitis.This facility was staffed by a professional, knowledgeable and friendly front office. Was …
6000 Turkey Lake Rd Suite #208Orlando, FL 32819
From Business: Orlando’s leading approved urgent care service to major hotels, resorts and vacation homes throughout the greater Orlando area. For over 37 years, The Medical Con…
7932 W Sand Lake Rd Ste 100Orlando, FL 32819
From Business: The Medi-Weightloss Clinics® Program offers a three-phase, medically supervised weight loss program which consists of individual consultation, prescription appeti…
4614 S Kirkman RdOrlando, FL 32811
From Business: We are a top class walk in Urgent Care facilityWhere we treat all ages from new born to 99 yearsfrom young kids to womenIf you are sick we are the solutionswe acc…
Dr. Rincón has a new partner that works part time; Dr. Piovanetti. I heard he was born in the states and lived in Puerto Rico many years, so he is multilingual and multicultural. The day I visited the office I perceived that Dr. Piovanetti's arrival has alleviated the office's patient workload and concerns of some. Hearing and speaking to patients in the waiting room, their satisfaction with Dr. Piovanetti was 100%-plus, and so is the satisfaction with Dr. Rincón back to top-notch again.Although my doctor is Dr. Rincón, I heard that Dr. Piovanetti used to be a medical teacher and seems to dedicate time to each patient according to their needs and I heard patients say that he explains everything in an easy to understand way - like it used to be back when "all doctors" paid attention to "us patients". One problem though; getting an appointment with Dr. Piovanetti is difficult. First, he's at the office some days of the week only, and then, once patients are seen by him, they appear not to want another doctor. While I was there for my appointment with Dr. Rincón I saw and heard many patients, from other doctors, that said they wouldn't want to go back to their previous doctor. I haven't seen Dr. Piovanetti since I've been Dr. Rincón's patient for many years and don't have a reason to see another doctor. Therefore, all the above is what "I heard and spoke with patients" in the waiting room that day. Nonetheless, that day Dr. Rincón appeared to have acquired some of Dr. Piovanetti's "thing"; I spent more time with him than before and he was more detailed explaining and working with me.So the practice and patient experience are "back on top", according to some patients, beyond that of any other primary care physician office in the vicinity. It now appears it is again the place to go - if you can get an appointment though.
For a walk in clinic this place was very fast, I was in and out in under 20 minutes. On that same note, I was with the doctor for literally under 30 seconds. He barely looked at my condition and, because of that, misdiagnosed me. Definitely the type of establishment to just push antibiotics without doing any kind of examination. Definitely would avoid this place, unless you yourself know exactly what is needed for your treatment.
I actually went to the location downtown Orlando Office and saw Zipoli, Kaitlyn, this was my first visit and I can actually say I had a great experience, I have not had a doc that actually spoke to me like they were concerned and Kaitlyn made me feel as though she cared. I recommend her to anyone. Im not sure why reviews are the way they are but of course everyone can have different experiences, but mine was great. Thanks Kaitlyn
I see Dr Q who I've been seeing for 10 years and he's fine BUT nurse Maritza along with the other nurse consistantly mess up my scripts, wrong dosage, wrong meds, forgetting to put my name on the script, wrong birthdate, wrong paperwork for lab, I was supposed to have a BRCA test and it was for a sugar test! Today she called a pharmacy that I haven't used in 2 years and lied to me about it. She tried to blame it on me saying why didn't I give them the right number, I tried TWICE but the receptionist wouldn't take the number down, left 2 messages with the phone numbers on the nurses line and told the receptionist that I didn't think the answering service was working right. I told Maritza about the errors and she said, why didn't you tell us about it before now, I've told them EVERY time since I have to go all the way back to the office to get them corrected!. It's also all in my file, Today the she was incredibly rude and nasty to me, treated me like I was a drug dealer trying to score drugs to sell because I'd asked her to call it on to my pharmacy which they have already done twice....I wasn't aware they weren't supposed to and that is NOT my fault. When I told her the script had been called in twice already she started yelling at other staff about it. She lied to me on numerous occasions about what the pharmacy told her saying since it's a controlled substance, they ONLY dispense on the same day of the last refill which I know is not true. I've been on it for 7 years with never that issue. She finally calls in the script at about 3pm (I called originally at 10am) and told the pharmacy not to dispense until the 30th then tells me she had nothing to do with it and that was the pharmacies policy. I went to the pharmacy and the manager told me that is what the "doctor" had told them and gave me Maritza's name, they told me that while they do often wait the 30 days it wasn't policyI KNOW she is the one who put the 2 day hold on my meds for spite.
What a great clinic!!!! The staff are amazing! I have a child who is autistic and they were very patient and kind to him: I love this clinic!
Great doctor that was willing to work with me. I didn't have much money and I needed to be treated , instead of paying for exams the doctor was able to diagnose me.
They worst experience ever my nurse was the charge nurse on duty I men liar I was there with the chase me my blood pressure was 193/112 I'm there come out with nothing wrong they sent me home with the symptoms the only thing he told me if I keep feeling bad to come back why can I fix the problem on the same day or on the same moment I have to be dying to go back again really
Absolutely horrific receptionist who has no business being in healthcare. Don't bother trying to make an appointment or find out what your copay will be before coming in - the only woman they've got answering the phone here - TINA - is rude, condescending, and useless. I have been to multiple Care Spot locations for situations that didn't warrant making an appointment with my doctor in the past but I will NEVER be back after this terrible experience. Looks like I'm not the only one this has happened to - can't wait for this filthy, inhospitable location to close its doors.
Got to the ER at 8:45, I was told wait time is one hour, they clearly lied to my face. I left at 1:20 am and still had not seen a doctor. but patient financial came and got all my Insurance information. I have instructed my Insurance carrier I was not seen by a doctor and do not honor any bills that they may send. I will never go back.