The people at the leasing office are very thorough and helpful. Thank you for the help. I appreciate everything you did for me!
13500 Fountainbleau DrClermont, FL 34711
From Business: New for sale at Magnolia Pointe Townhomes, near the Orlando Metro-Area. Community features luxury amenities and energy efficient homes in a convenient location!
My father was admitted to Spring Hills in the fall of 2016, and he was recently denied re-admittance to the facility after a hospitalization, on the grounds that the nursing staff at Spring Hill could not provide proper care for him. This is somewhat understandable, but the manner in which it was carried out was not.The administration at Spring Hill has very poor customer service; no one ever returns phone calls or seems to listen to voice mail messages. They seem to care more about their bottom line than their residents. The support staff, who actually takes care of the residents day to day, was, for the most part, excellent and very helpful. However, the Head Nurse in charge of assessments, Sheryl, was abrasive, unsympathetic, and refused to listen to our concerns, and even lied about previous statements she made to our family. She seemed more interested in talking about herself and denied that my father received stage one bedsores from Spring Hill, even though the hospital took note of them when he was first admitted. Because of these duplicitous actions by the administration, I strongly advise thinking twice about signing up with them. Before you sign the contract and start paying, they are very nice and accommodating, but their true nature reveals itself once they have your money.
This is a great place to come and live the place looks wonderful and makes you feel comfortable.
The facility is ok. However the staff there are really nice. Everyone is super nice, and the community is great! So happy to be here
The place smells of urine. It is poorily ran and managed. Look for a better place if you really love your family. Bad things happen there. They dont report them. Have had many health violations.
Wish I could give "0" stars! Looked at apartments the other day. Nasty, cockroach infested, ugly run down apartments they wanted $735/no! I would NEVER live there. Rather live in the woods in a tent.
This place sucks!!! There is an overriding sense that these people do not know what the heck they are doing .... they can't even provide adequate telephone service in patient rooms for incoming or outgoing calls. What would make anyone think that they can provide professional health care to people who are critically ill. I wouldn't let these people take care of my dog much less a loved one. There have to be better nursing care facilities in Orlando that this ridiculous place. Don't put your loved one here for any reason.
First let me say the staff here is AMAZING!!! Mitzi and Robyn helped me with all my request and the maintenance team here is equally amazing. (I had two minor issues and maintenance came to my apt the same day I put in a service request resolving both issues). As an aspiring attorney and law student I highly recommend this apartment complex.
I filled out an application and paid $200 fee. They called me 3 days later saying they wouldn't hold the apartment until my move in date. I told them to cancel everything and tear up my check. They deposited my check anyway. It's been over 3 weeks and I still can't get a straight answer as to when I'm going to get my money back. I would stay far away from these people.
I've had a termite infestation since April 2015.. Disgusting & Unprofessional.