I wish there was an option of 0 stars. They didn't deserve even 1 star! I have a pair of boots that was tight in the calf. So i have dropped them off for expansion. that was in JANUARY!!!! Today is May 10 and i STILL don't have my boots done. Every time i call there is some sort of excuse and lies. Do not take your shoes there unless you are not planning to wear them for a year. Also to make things "right" they have fixed my shoes heels for free - needless to say they broke again in just a month. Please save yourself endless phone calls and follow up trips and take your shoes and clothes somewhere else.
The owner does good work, and he is very pleasant. He has your ready on the day promised; he also has a selection of various items that one browse thru if interested
As an out-of-towner with damaged luggage we relied on Al to repair our luggage. At first he said 3 days. that turned into 5 before we left the store. After 7 days I called and he said he couldn't match the color so should he use black instead. Those were the original orders. I was confused. So he said just give him 48 more hours. The thing is he is only open a couple of hours on Saturday but in spite of the OPEN sign he wasn't there. And he is closed Sunday & Monday. When I called he said we had to run some errands. 30 minutes turned into 40 minutes into 45 minutes while on the phone. Truth is it actually took him and hour and 15 minutes to return. As the crowds gathered out front each person had been told a different reason for his delay. Bottom line after 10 days he hadn't even started the repair so we have to return home with broken luggage. I'd stay away unless you are local and don't mind the owner constantly lying to you.
I took my wife's shoes because of these impressive ratings and I asked if you can wipe clean and fix the shoe's. When I came back and just put the shoes in the bag and when I too them to my wife we noticed that it looked WORSE than we got them. Part of the shoe that needed to be fixed was glued with the broken piece sticking out, the shoe was not even wiped cleaned, and the sole was cracked. They were closed the next day and didn't bother to drive all the way over there since I found one closer so we'll see how well they do. Not impressed with this shoe repair place at all. Money out the window!
My 10-year-old could have done a better job. I should have flushed $25 down the toilet. Plus the gas and toll money I spent to drive here!!If I could have, I would have given a 0 rating.
I had my western boots re-heeled at Ted's and I was impressed with both him and his shop. He explained to me what he was going to do and showed me the replacement parts he was going to use. The work done was outstanding in both craftsmanship and cost for service. I'll definitely take any future work I need back there. Thank you Ted!
Teds shoe repair is awesome. Personal service to great price. Definitely coming back.
Excellent service. The sole of my shoe had come almost completely off and Sami glued it back on while I waited. It only took 20 minutes and cost me $5 (cash only), and the shoe is as good as new. I would definitely return for any future repairs and will recommend this shop any time.