Staff is always friendly. Great costumer service. Always answer my questions. Can always find what I'm looking for.
I ordered my sofa from hudson, it wasn't delivered as stated. Later stating oh it's a custom order. Why wasn't that accounted for already in the delivery date, who knows. Now in Aug 2016 I get my custom sofa delivered and ever single month since August I've had to had the sofa repaired. For some people that might be nice but I work and have a 2 year old son and can't be home for 2 hours monthly to have my sofa repaired.
Few times I stopped at the Hudson's Furniture in Orlando, because it is very close to my house and I was always fully satisfied with what i picked there and for what price.
Great service, helpful employees and extremely clean store!
First of all it's hard enough to get someone to help you. You'll see them standing around but their either "on break" or "not from this department". A store that big only has one person working that department and they're no where to be found? When you finally get help they seem less educated then the call center. "It says we have 17 in stock, are you sure you looked?" There's a sign that says "out of stock as an associate for help". How is their inventory off by that much? Then they say the item will be here in a few days. Check online and says there are plenty. Call store and says there is plenty. (When you call the store they actually send you to a call center that says exactly when you read online) asked for them to physically look and they say they do. I got there and guess what, none. Their excuse this time, it's on the loading dock but they can't grab it from there so come back tomorrow. I will never buy from ikea again if I can avoid it. Their attitudes towards their customers and lack of care as to helping you find items has left me disgusted.
Overall I am happy with the service I received. I was happy to purchase furniture made in the U.S.A.! There is a very minor issue with one piece I purchased but I have no worries having the protection plan and will call the store about it. Overall, I would buy there again.
True professionals who really went the extra mile to get us exactly what we needed and when we had to get it! Great price and the best quality of all of the places we shopped. Mr Patriarca made us feel like family!
It was delivered when promised.
Purchased from before and will in the future
Tennis Tim was very helpful in getting us a GREAT deal on an entertainment center and movie seating for our movie room! He took the time to explain the warranty and get delivery to our new home. Thank Tim for making this a positive experience!