Staff is always friendly. Great costumer service. Always answer my questions. Can always find what I'm looking for.
Great service, helpful employees and extremely clean store!
First of all it's hard enough to get someone to help you. You'll see them standing around but their either "on break" or "not from this department". A store that big only has one person working that department and they're no where to be found? When you finally get help they seem less educated then the call center. "It says we have 17 in stock, are you sure you looked?" There's a sign that says "out of stock as an associate for help". How is their inventory off by that much? Then they say the item will be here in a few days. Check online and says there are plenty. Call store and says there is plenty. (When you call the store they actually send you to a call center that says exactly when you read online) asked for them to physically look and they say they do. I got there and guess what, none. Their excuse this time, it's on the loading dock but they can't grab it from there so come back tomorrow. I will never buy from ikea again if I can avoid it. Their attitudes towards their customers and lack of care as to helping you find items has left me disgusted.