Unfortunately you can't give negative stars because that's what this place deserves. By far the worst experience I have ever had in a beauty salon. Ingrid (the instructor) is rude and completely unprofessional.Do not, under any circumstances go to this "salon". You will have a terrible experience. Not only will they disregard what you ask for and do their own thing. They will charge you a ton of money for terrible products. They will not educate you on the maintenance your service requires, and then when your color is COMPLETELY gone after 2 washes, (I don't even use regular shampoo, I use cleansing conditioner) they will tell you it's another $40 dollars for them to fix it. Worst customer service ever. They don't even use enough product in your hair, as I had a bunch of random, patchy blonde chunks. Don't let the low prices fool you, they will butcher your hair and won't even fix it. After I said that I wouldn't let them touch my hair again did she say that she'd fix it for free, she's so smug. I have never said this to anybody but that woman should be fired. That salon is unprofessional, run down, dirty, you will sit there forever and have a million people work on your hair. If you have the slightest amount of love and respect for your hair you will not go to this terrible chop shop. I walked in with beautiful hair and I left looking ridiculous, and pretty pissed. Ingrid was so rude, newsflash Ingrid, in the world of customer service the customer is always right. You should have at least given me some of my money back, then maybe I would have rated it 2 stars. This is why this place has terrible reviews. People please disregard the scarce good reviews and listen to the bad ones. I believed the good ones, and look where it got me, writing another bad review. They are teaching the students to do whatever they want to people's hair, and be rude to them when you have a problem with your hair. Awful, disgusting, unprofessional, scum. Your hair does not need this place.
713 Clay StWinter Park, FL 32789
From Business: We offer an experience aimed at developing an enhanced you. Through hair, nail and skin care as well as nurturance of self-expression, we endeavor to foster and o…
I will not recommend this place. The lady of the front desk is always in bad mood. I went to do my nails and the person did a horrible job, she left scratches in my nails, hurt and burn my fingers around the nail with the machine to smooth the gel, my nails were totally damage. I had nail polish in the skin around the nails and left threats of cotton in the nail polish nothing smooth. HORRIBLE JOB !!!
Love Vicky always does great job.thry have online check in.....i l9ve my hair every time she does.....
The service is amazing and the Stylists there are very skilled and respectful, I left feeling i got my money's worth.I will absolutely come back the next time I need to feel like a Klassic Lady.
Great place to unwind and receive quality hair & skin services in a casual and stress free environment.
If zero stars were an option, that's what the rating would be. I should have taken heed to the reviews; however, based on the experiences my daughter had, I decided to give this place a chance. I have patronized the store at least twice before today (each time the Asian lady was there) and used my debit card (with my picture on it ) as credit for my purchases with no problem. However, today I went into the store and Diana had a problem with me using my debit card as credit without a second ID. I indicated to her that my picture was on my card but she chose to ignore me and rudely insist on a second ID. At this point I showed her my card with my picture on it and proceeded to show her another form of ID. She continued to speak to me in condescending manner at which time I requested a refund and told her there was no need for her to be so rude. I was really upset and taken aback at how she felt she was justified in the way she was treating me. After she processed the return I took my receipt from her. Because she didn't like the way I took my receipt she took a step back hesitated and came from behind the counter and approached me with a RAISED FIST. It took ALL I had in me not to react but I did let her know if she touched me what would happen. As I proceeded to leave the store she felt the need to follow and provoke me all while claiming I assaulted her. As they always do, she became the victim when she clearly initiated the entire situation. I am simply appalled and amazed at how people feel they can treat others in a way that is unacceptable and think it's okay. The way I was treated was demeaning, unprofessional and left much to be desired. I would NOT recommend ANYONE patronize this store. I am so DISGUSTED.
I have been going to Jerry Blankenship for 18 years. He is the "Best" colorist and stylist ever in the Orlando area. I have witnessed the wonders of others he has done with others through the years as well.I once had a beautician say "I am a beautician not a magician" Well my friends and followers Jerry is both!!!!!
Losing my hair to illness destroyed my self-esteem. Sarah was so helpful and when my hair peice came in the fit, feel and look was 100% natural. My granddaughter thought that my hair grew back fast. I can't thank her enough for restoring my peice of mind and self-respect.
Disgusting place...If you are a black woman just take your money somewhere else they don't deserve our business
Gorgeous salon and best one I have been to in Orlando! All of the stylists make sure that you are well taken care of and you walk out looking beautiful. Highly recommended.