Not at all happy- if I had the choice again - would never have done it. It's been nearly a year and I can't see as well as before the surgery. All I had done was one (beginning) cataract
Dr Hallock and his entire staff are terrific! They've got a great selection of custom eyeglasses, including saftey, sports glasses and contacts and…
Bassin Center Orlando Is by far the best in Orlando , Fl. Roger Bassin MD is awesome great guy helped get my looks and life back. Roger Bassin MD…
Very pleased to find this place after visiting many eyeglass stores without success. The staff was friendly and helpful. I was able to find an excel…
The other day I went to the iSpa at Lake Nona Ophthalmology. This was my first trip to a medical spa. Once I entered the office, I was warmly greete…
I must admit that I'm absolutely paranoid about quality eye care, especially since my mom lost her sight. Fortunately, I was introduced to Dr. Carl Gaterbaum by my brother after moving here seven years ago. My every concern has been addressed in detail, and I have total confidence that my eyes are being well cared for.Dr. Gaterbaum is the epitome of professionalism. He is extremely knowledgeable about anything relating to your eyes. A warm and sensitive man, he is kind, caring, an attentive listener, And he has invested in the most sophisticated eye care technology to scrutinize every nuance of your eyesight. You'll quickly discover that he truly cares about you!For my eyes, he discovered a number of issues over these seven years, all now being treated and consistently monitored. For example, he caught the onset of glaucoma, detected a rise in my eye pressure, found that the canals above my eyes were narrowing; he has referred me to a carefully chosen specialist for evaluation of those canals, as well as the possible removal of cataracts, which should help my sight immensely. The office staff is also wonderful, thorough in every way; nothing slips through the cracks. It is led by Shelley, with a wealth of experience and a crackerjack in all matters concerning your well-being as it relates to the front office. Nothing is a problem for Shelley; you'll be in good hands. To be perfectly candid, I love this team, particularly its sensitivity and obvious concern for all of us. I owe my brother a huge debt of gratitude because, without his referral, my eyes might well be in dire straits.
Very pleased to find this place after visiting many eyeglass stores without success. The staff was friendly and helpful. I was able to find an excellent set of frames within my price range, and the lenses will have a premium coating, transitions and some other desirable features at a surprisingly low price. Definitely the best eyeglass place I have found in Orlando! Highly recommend.
Very professional environment and great doctors! I came in for an eye exam and to browse their sunglasses and I really liked that they carry a ton of brands. really impressed!
What a HORRIBLE business this is. The doctor is amazing, however, the staff is some of the RUDEST, NASTIEST women that I have ever come across. I've left this review in multiple places so you avoid them at all cost. There's such better practices in Dr Phillips than this one. I was in the hospital for an eye injury and I came back to this dr after a few years for follow ups. I came back for 3 follow ups with in a few days and I got charged every single time. They claimed since I was too old of a patient, I got charged as a new patient?? Is that real? They never even told me they were charging me for each visit and invited me back in like it was just a follow up. Then when it came to my eye appointment they tried to Bill me all at once with a too bad so sad mentality. They claimed they "have to collect" once they bill insurance. YEAH RIGHT, my family has doctors in it and it's all by practice. Do yourself a favor and go across the street to Florida eye clinic
I was treated for both my eyes and had surgery. Both Nurses and Dr Herschel were very professional and showed concern. Yes I had to wait a while but it was worth it. I would recommend him to all my family and friends. Thank you Dr. for restoring my eye sight!
Awesome experience! Staff is very nice. I've brought all of my family here and we love our glasses.
It takes me forever to make decisions, especially with all the glasses they have to choose from but the staff found me a great pair and I couldn't be happier with my new glasses!..I get tons of compliments on them. Dr. Nowell was great and very thorough with explaining everything throughout my exam. I will definitely be bringing the rest of my family here!
Worst Experience!!! Saw all the good reviews and thought I would try. Big mistake. Made an appointment which they confirm, then cancelled saying the doctors will be out. Then I ask to reschedule. I go to my appointment and find out I have been double booked with another patient. The exam rooms are paper thin and I can hear everything the other patient is talking. Mostly small talk about 40 mins!!! They made me take time off from work to accommodate their reschedule and they double book and delay me. Then they are all off for lunch, I would have needed to wait 3 hours total to see this doctor. I asked to cancel and confirmation that I wouldn't get charged. The staff refused to give me documentation, and had to teach them normal doctor office procedures before they provided me with confirmation. Awful customer service, bad attitude, and over bad experience!!!
This was one of the worst offices I have been in a long time. The front Desk clerk is horrible, acts as if she is doing you a favor taking your money. The office was like a meat freezer, whe I asked about my appointment after I sat there for 45 minutes she wouldn't even go back and check. It was apparent they were just interested in your money and not the patients well being, do yourself a favor find another Dr and another office.