Please read before you allow anyone from SCS Hardwood Floors into your home.My wife and I are going to have laminate flooring installed in our home. SCS Hardwood Floors, Inc. was recommended to us through a Home Advisor search inquiry. SCS Hardwood Floors has great reviews online but our experience with their door-to-door salesman was anything but great. The initial stage of our in home consultation seemed routine but things took a left turn when we started to ask simple questions such as the ones listed below. 1. What is the warranty for your product?2. Who is the manufacturer? 3. How thick is the laminate? 4. Do you have laminates with different textures than the samples you brought to our house?5. Does the price you're quoting include a vapor barrier and padding underlay?I earned a living for 5 years of my life as a salesman. These are the type of questions one would expect any informed customer to ask. The salesman measured our rooms and began to calculate how much installation would cost. He quoted his figure and I asked him "do you have any laminates at a lower price point?" This is a question I always ask, regardless to whether I'm going with the initial offer presented (I like options). As soon as I asked him about laminates at various price points other than the samples he brought to my house, the salesman said to my wife and I "I'm going to start to put my samples in the car." My wife was still on the floor looking at the samples. He abruptly collected his samples and slammed my front door without shaking my hand or saying my company will be in touch with a written quote. Even if SCS Hardwood Floors Inc. company doesn't write a formal quote on the spot (I understand some companies don't), he could have at least shook my hand before he left my house (even if he felt as though he didn't close the sale). I usually do not write online reviews. However in this case, I figured he earned it the moment he stormed out of my house and slammed the door.
136 E Muriel StOrlando, FL 32806
2727 N John Young Pkwy Ste AKissimmee, FL 34741
From Business: We help you ask the right questions, so you can make the smart choice. We work with many different flooring materials, whether you are in the market for carpet, t…
Working with brownstone and soraya has been an awesome experience form beginning to end. very attentive to detail,always available,very quick install, has great vision in regards to what she does.overall has been a great experience i highly recommend for any needs.
They are truly amazing ❣️❣️❣️❣️❣️❣️❣️From customer service to installing cabinets and countertops ❣️❣️❣️❣️❣️
Was super excited about the larger selection they were suppose to have got to the store was so disappointed.. For a flooring store their selection was very poor.. Not a lot to look at was handed a catalog but pictures in a magazine aren't the same. I could order online if I trusted pictures.
All Floors of Orlando has been providing the highest quality flooring materials, and expert professional sales, and installation service in Central Florida since 2004. Call for a FREE Consultation and Quote 407-243-2685
Amazing cabinet store has such amazing customer service. They offer great quality cabinets for such a low price.
I did my whole kitchen and bathrooms with Amazing Cabinet Store and they were as I was looking for. Really good quality cabinets, very professional people and really good costumer service.
This man hired a hard working good friend of mine through Craigs list. First, he pays under the table which means he does not pay taxes, which causes law abiding citizens more tax money out of our pokets. Second, my friend worked 3 days for him working 12 hrs shifts. With no breaks. He kept telling my friend he will pay him $150 a day. Let me remind you this type of work is no walk in the park. It is skilled work, including flooring, concrete, tile installing, plumbing, ect...! Hard physical slave work. My friend was in tears after his 12hr. Shifts due to the hard labor. Then, when it was time to be paid he is no where to be found. The owner that pays no taxes. Owes my friend $320. I will never recommend this company to anyone! Rene is a theif. He get enough of our tax money. Do not spend any money with this horrible company. This is no way to treat a human being. My friend has messages of him saying he owns him $320. I will be contacting the department of labor. This is utterly ridiculous.
I am utterly disappointed with the service I've received regarding a two-month old claim. It was initially handled by Scott the adjuster who, it turns out, was fired over a month ago. Unfortunately, the salesperson was not able to help me and I feel the classic "run-around" been in progress. I have made many attempts but to no avail. I will reconsider my future relationship with Flooring America. As of this date, I am still waiting for the latest agent, Kelly, to respond. Thank you.
What a disappointment in service (Tammy) and product. Purchased 1300 SQFT of "high quality" laminate flooring at a good deal...I tries to find the manufacture online to comp shop...never did. Was told they make product for Shaw and were trying to sell under their own brand-First Choice. I had to drive a half a hour to avoid transfer fees to get it. They didn't have the transition pieces in stock and needed to special order...$45 in freight. Was not told this upfront. Get the floor and started to install it. It says "Tap-N-Go" but not that easy. After questioning the process of installation I called Floors Direct and they said it was normal to have to beat the floor in place. I have never had to hit something so hard....my hands started to blister after the first room. So I get through most of the install, but needed additional material. I called and was told they no longer make the particular locking system anymore and I could not use it with the floor I have....makes me wonder if they new this from the beginning and if they product was redesigned to correct the issue of difficult installation... luckily I stopped where the room meet another and could add a transition. So I asked for the additional 6 cases for pick up the next day....they assured me they had plenty of product in stock. So I made plans to pick up and finish the flooring only to get a call that they sold everything and had to drive an hour to another location...hum. I asked Tammy to order an additional transition to cover the 2 types of flooring.... she tells me they are in stock now... WHAT? All I have to say is this place is shady, dishonest and not worth the "savings " from the big box stores. No accountability or apologies form the issues. I had to follow up every time to see when the special order transitions were in. Just plain Kindergarten retail. If I had to this all over again....I would stay far away from these store.