I purchased a Boost ZTE Blade on May 23, 2018. I left the store for home to charge the device, upgrade and allow necessary applications to update. I received a notification to install a new "Android System Update." A System/Software Update is normal immediately after purchasing a new phone. Upon completion the Android restarted and at this time I had 2 new notifications. 1) "Unable to Detect Sim Card; 2) "No Service." I immediately traveled back to this store where I made Nicole, the store clerk whom sold me the device aware of the issue I was experiencing. Nicole was very unprofessional when she stated, "you had to have downloaded a virus or something." I tried explaining to her that the issue was not a virus and that in fact the issue was a sim card read error. She removed the sim card tray and replaced it, handed the phone back to myself stating, "there all set it works now." I left the store and immediately proceeded to make the very first phone call since I purchased the device 1/1/2 hours prior. Needless to say the phone call failed and I again received the same notifications. I returned into the store. Nicole performed the same correction removing & replacing the sim tray. I left the store where I made it back home for only :30 minutes whenever I again received the same two notifications. Throughout the afternoon the same repetitive cycle occurred totaling 4 in store visits. Needless to say I've discarded this device as a piece of garbage. I've also disregarded the service that I paid for at this Boost store as unprofessional. Nicole also put my birth-date into my account as year 1998 never asking what my birth-date was. I WAS BORN MORE THAN 20 YEARS PRIOR TO THAT YEAR. OBT Wireless - Boost Mobile are very unprofessional! I wouldn't recommend doing business here. Not to mention now that I know how Boost Mobile operates I personally will never utilize their services AGAIN!!!!
PUBLIC NOTICE TOALL CUSTOMERS WHO SHOP IN THIS STRIP MALLApparently the man who works at this business feels as if approaching CUSTOMERS in an INTIMIDATING AND AGGRESSIVE MANNER is ok. Also, THREATENING to call the police and have customers TRESPASSED and cars TOWED is also "ok" to him. After doing some research, I found out that this man HARASSES AND THREATENS ALL CUSTOMERS OF THIS PLAZA, majority of the customers being HUNGRY HOWIES PIZZA CUSTOMERS. Not only did I experience this myself, so have NUMEROUS OTHER CUSTOMERS OF THIS STRIP PLAZA. Apparently, he LOVES to approach FEMALES, with CHILDREN. (Shame on you Mr. I cannot control my anger)After informing him that INTIMDATING, HARASSING AND THREATENING customers is NOT ACCEPTABLE, he still continued. Not only did he approach me, he approached me while in the presence of my two young children. My children were in fear for their safety because of how IRATE and OUT OF CONTROL this man was. What he is doing is ILLEGAL, which makes it AGAINST THE LAW. No worries though... That woman that you approached with her two children, the one who you continued to harass and even came back outside a SECOND TIME of your business again and approached her again because you were SO MAD because she told you she was going to file a complaint. I actually did more then that ...CUSTOMERS OF THIS PLAZAAND HUNGRY HOWIES CUSTOMERS1. Call the police2. Call Code enforcement3. Call Hungry Howies Corporate office4. Call management/owner of strip plaza5. Post online reviews 6. Call local news7. SueFYI: CUSTOMERS OF THIS STRIP PLAZA CAN PARK WHEREVER THEY PLEASE.
The employee Ash lied and said I had to use my debit card to be elligible for the speakers that I could get with an upgrade phone. I found out a month later he was charging my card $160 every month for the upgrade which I never would hav160one had I known. He told me it was a one time hundred dollar fee and my monthly bill was $60. He is a thief and a liar. Stay away!
i went into store to get a tablet this lady helped me she got me what i needed then i asked to do upgrade on my 2 phones she told me there was nothing down as she was looking at my account then all of a sudden it was $150 down to order i asked her if i could get the activation waived because online theres no activation as of now for an upgrade there waiving the fee so i told her that i would call sprint and get it waived she said they dont do that anymore.So when i got home i got online and upgraded my 2 phones for 20$ with no activation fee for the same phones i asked about in the store there was no $150 for the upgrade either it was 0$ i feel like she was just trying to get money out of me i will never go there again and she wasnt very pleasant to her coworkers either very rude to them
I will never go to this Sprint Store, I have been with Sprint for over 30 years. but this store is giving Sprint a bad name. I'm 80 years old and my husband is 83 i went to get him a phone and he just could not get to understand it so the very next day i returned it. i had also bought a case for the phone so i return that also, I even payed a $35.00 dollar restocking fee. all this i did in April 2017, up to this date they have not returned my refund of $ 26.65 for the case i had purchase. I say that these people take advantage of the elderly. I have been calling everyday plus i have even gone to the store, and all they do is give me run around at my age. its disgraceful how they are running this store. The names of the person that took care of me was Steve, then i also spoke to a Nelson, I asked for the manager his name is Kaheel and he was a help to me only once and now he even won't return my calls. all i can say is sprint should close this store and get better people to run it and be taking advantage of the elderly
I came to upgrade my iPhone and I was help by Nelson T. I love his promptness and professionalism. Everyone was so nice and helpful! The store was nice and clean too!!Absolutely the Sprint office to go in Florida!!
Great Service is the Top priority for this store. This store all the current promotions that boost mobile offers
Prepaid mobile services and Repair center. Carries all phones and the promotions of Boost mobile are valid at this location
I did a lot of research before having my phone fixed. Most importantly, these guys are honest and their work is the best price I've found. And they guarantee it. I highly recommend them.
Great Store everything fast and professional!! My iphone 6 plus the touch screen was broken, plus the digitizer not respond. the fix my screen and IC Chip in less than 2 hours thank you!