I saw Dr. Losada a couple months ago since I was getting headaches frequently. The receptionist was very nice and I was surprised I only had to wait 3-4 minutes before Dr. Losada called me back. I used to work at a doctors office and that is unheard of. Dr. Losada was very knowledgeable about the cause of my headaches and we ordered lenses that day. Her office manager helped me with ordering and she also was very nice and attentive. I would highly recommend her office to anyone looking for 5 star service!!
Just they looking for your wallets not your needs. Greedy people with a big lack of intetest on their costumer. Keep aeay to go this place specially if you need progressive glasses. Horrible results and almost a month of waiting for the glasses once you have paid the first day. Horrible experience!!!!
Eyedeal Vision CenterIn Hunters Creek near Publix is a wonderful business. We have been going there over 20 years and have always been treated with care, compassion and concern by Tom and Lorraine Seaman and now their son Dr. Bryan Seaman, Optometric Physician. Tom and his kind knowledgeable staff have always made sure that we get the most benefit from our insurance plan, letting us know what benefits will work best to meet our needs. They have an incredible selection of frames and are willing to order anything they do not have in stock. We actually look forward to our eye exam and the process of finding our newest pair of glasses.We used to wear contacts and while you might be able to save a few pennies ordering online, the folks at Eyedeal Vision Center always took care of any issue that arose without a complaint. That kind of customer service is unrivaled in this day and age. It is like having a concierge for your eyes.I am always impressed how many bilingual staff Tom has on hand. I wish I had the talent to speak another language. There is hardly an accent among the bilingual staff, never a problem understanding anyone. Everyone is treated with respect, professionalism, and kindness. If you have not yet been to Eyedeal Vision Center, what are you waiting for? They are there for you!
6/3/2017, Saturday: I do not recommend going to this place for your eye exam. Staff is rude, unprofessional, and extremely incompetent!
I must admit that I'm absolutely paranoid about quality eye care, especially since my mom lost her sight. Fortunately, I was introduced to Dr. Carl Gaterbaum by my brother after moving here seven years ago. My every concern has been addressed in detail, and I have total confidence that my eyes are being well cared for.Dr. Gaterbaum is the epitome of professionalism. He is extremely knowledgeable about anything relating to your eyes. A warm and sensitive man, he is kind, caring, an attentive listener, And he has invested in the most sophisticated eye care technology to scrutinize every nuance of your eyesight. You'll quickly discover that he truly cares about you!For my eyes, he discovered a number of issues over these seven years, all now being treated and consistently monitored. For example, he caught the onset of glaucoma, detected a rise in my eye pressure, found that the canals above my eyes were narrowing; he has referred me to a carefully chosen specialist for evaluation of those canals, as well as the possible removal of cataracts, which should help my sight immensely. The office staff is also wonderful, thorough in every way; nothing slips through the cracks. It is led by Shelley, with a wealth of experience and a crackerjack in all matters concerning your well-being as it relates to the front office. Nothing is a problem for Shelley; you'll be in good hands. To be perfectly candid, I love this team, particularly its sensitivity and obvious concern for all of us. I owe my brother a huge debt of gratitude because, without his referral, my eyes might well be in dire straits.
Very pleased to find this place after visiting many eyeglass stores without success. The staff was friendly and helpful. I was able to find an excellent set of frames within my price range, and the lenses will have a premium coating, transitions and some other desirable features at a surprisingly low price. Definitely the best eyeglass place I have found in Orlando! Highly recommend.
Very professional environment and great doctors! I came in for an eye exam and to browse their sunglasses and I really liked that they carry a ton of brands. really impressed!
What a HORRIBLE business this is. The doctor is amazing, however, the staff is some of the RUDEST, NASTIEST women that I have ever come across. I've left this review in multiple places so you avoid them at all cost. There's such better practices in Dr Phillips than this one. I was in the hospital for an eye injury and I came back to this dr after a few years for follow ups. I came back for 3 follow ups with in a few days and I got charged every single time. They claimed since I was too old of a patient, I got charged as a new patient?? Is that real? They never even told me they were charging me for each visit and invited me back in like it was just a follow up. Then when it came to my eye appointment they tried to Bill me all at once with a too bad so sad mentality. They claimed they "have to collect" once they bill insurance. YEAH RIGHT, my family has doctors in it and it's all by practice. Do yourself a favor and go across the street to Florida eye clinic
Really bad experience the transition lenses they offered is really cheap and has a narrow field of view but they don't let you know and it cost you about $100.00 xtra they also promise by certain date and don't deliver. But the owner offered to make me a pair for extra $60.00 if I wanted them sooner but I just got a call from them and was told that they made my glasses with the wrong lens and now if I wanted them I had to pay an extra 60.00 or that they will send them back to get the right lens on the one pair an I had to wait 10 days
Awesome experience! Staff is very nice. I've brought all of my family here and we love our glasses.