Great Company, Fast Service and very knowledgeable staff. They helped me with my tax issues from the last few years when my own tax guy didn't know what to do.
4605 Post Oak Place DrHouston, TX 77027
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My family and I have been seeing Mr. Ballantyne for over 10 years and have always had great results. Highly recommend his excellent service. 5 stars…
I moved to FL from GA in Feb. 2015 & went to Gerald Family Tax to file my 2014 taxes. I had my information for deducting relocation expenses to find a new residence in FL. The guy said I couldn't deduct them, which I could not believe! I even asked several people about it later & they couldn't believe he said that. He also said that I couldn't deduct a large theft loss because "even rich people do not lose enough to have a claim".I had my 2015 taxes done by another co. & they couldn't believe I was denied deducting relocation expenses. They made an amendment to my 2014 tax filing in 2016, but it cost me an additional $250. to make the correction. I had forgotten about it, so I called Gerald Family Taxes as I was collecting my info to have my taxes completed for 2016. The guy that answered the phone took my name & number & said he would have his partner return my call...I had told him that I felt they should reimburse me the $250. I had to pay to correct their mistake. I never received a returned phone call, or the $250. That tells me that this "Family Business" will not back up their mistakes, costing their customers more money that it should. This only demonstrates that they lack tax preparation expertise & couldn't care less about their customers, or their reputation.I would not recommend this company at all! And I still think that they should reimburse me the badly needed $250. Denise Hildreth
Encantada con sus servicios, personas bien profesionales que orientan primeramente a las personas Yani tremendo ser humano brindando confianza, honestidad y profesionalismo a sus clientes, sin pasar por alto su secretaria Keila siempre con una sonrísa llevo muchos años con ellos y las personas q he recomendado están muy contentas, Gracias Yani, Keila y su equipo de trabajo..sigan hacia delante muchas bendiciones. Yvette Marin
My husband and I have been coming to the tax master for several years and we have always received great service from Albert and his wife. We definitely recommend everyone to come here and get their taxes done. Albert is not only fast with the paper work but he is very efficient with the work he provides.
This people are scamers. Went to the obt office and they took $490 from my taxes without even telling me he was charging me that for filing my taxes. Jeff never gave any kind of receipt or anything.
I am one of the partners in this firm and i just wanted to add a photo. But, it is making me do a 100 character review. If you have any questions, just give us a call. My grandmother started doing taxes in this neighborhood in 1963.
A company that does not interest your time, call to request an appointment which I called to cancel within a few days and I was given another to which I went and I was waiting for me to be attended for more than 2 hours having an appointment later I call to Go back and tell me that if I could attend I arrived and leave me waiting more than an hour I think it's super bad that they play with the time of the peoples if you want to waste your time I recommend this place.
I have been a client for the last 10 years. Their office provides exceptional service. They are knowledgeable and always answer all of my questions without delay. It's also a plus that I get a fast refund turnaround. I have recommend their services to my family and friends and they too have had a great experience.
One of my coworkers recommended this place but I will never recommend it to anyone. I did my taxes with them almost two weeks ago and still the irs has not received my information. I tried calling them several times without getting through to anyone, left voice mail and still haven't heard. The sad thing is that I told my son to do his taxes with them and he is going through the same bs. I will never go to them again!
First And Last Time They Are liars they don have a straight answer anytime u call is always they cant check how a company is gonna do your taxes but not know whats going on with your taxes.