What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
25 S Orange Blossom TrlOrlando, FL 32805
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Talk about MIND BLOWING!From the very first second I called in to get a quote, there was an absolute feeling of calm and peace...not to mention a little disbelief.Here's the story....I'd been in Orlando and had to ruch back to Miami for the birth of my first son.To be honest, I was supposed to leave out teh night prior - but due to a collision that happened Friday night, a part connecting the power steering hose to the actual pump was contacing the belt for the ending in my new 2006 Chrysler 300.I called several places that I looked up on Google.There prices - Extremely uncomfortable, Totally irrational, and beyond my logic.500 to 600 bucks to change out an alternator??? (If I had the tools, I'd do it my darn self)Anyhow, after a long night of "what am I gonna do, and how am I gonna work this situation out", I thought outside of the box. I thought of some local AAA approved facilities, and a few ASA facilities.This nice little shop on 3155 Clemson Road - just off John Young Pkwy - comes up.It was called, "The Car Spa".I thought to myself, 'nice name'. But all I really wanna know is, 1. How much and 2. How soon?Long story short, what I thought was an alternator was more of a byproduct of the collision. Mike Hoffman - a smoot cool dude that actually has manuals of how to repair vehicles dating back to the 1960's came up to speak with me. I explained my woes, and he gave me the green light to leave, while he went to work replacning the alternator that costed under 150.00 from Advanced Auto Parts, and the caost of Labor - measely $80 bones!!! (Did I mention I love mike and hellen hoffman now???? )So, not even 5 minutes after I've driven off, Mikey calls me back letting me know my alternator was in peak condition, but becuase the of the collision, there was some slippage on the belt - which came form the power steering fluid leak. This made the battery light come on...(I thought it was due to my mean sound system draining the alternator even though I added a capicitor).Mike said he'd get the work done, and he did just that. See, the power steering had gone out, so driving that big silver bullet was like going on a ruck march with a 100lb ruck sack on your back. When I got back to the shop, not only was my vehicle driving like new, Heck, they even gave me a few gifts for me and my soon to be born son - who will be a Junior.Hellen handles the business administration while Mike and the crew take care of turning wrenches and diagnostics. To sum things up:What I received from The Car Spa was Rolls Royce caliber service at Thrift Shop prices.You're gonna love these people. The next time I come up, God willing, I'm gonna stop by to say whats up to Mike, Hellen and the gentelman that answered the phone. I've never taken the time to write a review, and honestly, I'm leaving out a ton of good stuff from this - already too lond as it is - review. Never the less, when someone cant breathe, and in comes a fresh new pair of lungs at no real sacrifice, not only are they happy they can breathe again, but every breath they take is in memory of the person that provided that source of air. These guys are awesome. Thanking God for great people and good business. Did I mention, respectable prices???
Our car, too, broke down the night of our last day at Disney, Saturday, the day after Christmas! We were supposed to check out the next morning by 10AM and two of us had to be at the airport by noon. It was already after 6PM, Saturday, of a holiday weekend. Luckily, the car was in it's parking spot at the resort, but was stuck in reverse, and when we shut it off, it would not start. We called the front desk at the resort- absolutely NO HELP. We called AAA, they set up a tow to a 24 hour repair shop, which we quickly found out was a lie, no 24 hour repair shop exists (at least not on Christmas weekend). So, next, we were faced with the possibility of towing the car 150 miles to my parents home town, and renting a car to get to the airport and for the rest of us to ultimately get home- lots of money, but necessary. I was SO GLAD to find "Frank's Mobile Auto Mechanic" website on my cell phone, while my parents were trying to decide what to do next. We had another option!! We called Frank and left a message, he returned the call within the next hour. My Dad had trouble understanding Frank, so I did the talking. After I explained what happened to the car over the phone, he assured me he could fix it and he could come early the next morning. He knew exactly where we were, he had been to our resort before. He impressed me from the start, he has a great personality, a list of work experiences at several dealer auto repair shops, and he genuinely wanted to help us get our car fixed so we could be on our way. Like the other reviewer that described his van, he has everything he needed, and he had the part with him to fix our car. He permanently patched the gear shift cable as good as new, better than the dealer, and only charged us a little over $100 (85 to come out & 20 for the part). The car started up and the gear shifter works as good as new. We, also, were glad to tip him, he saved us so much time, stress and worry. And, we didn't even have to leave the comfort of our resort room. We continued to pack up the car while he worked on it in the parking lot that morning. This could have been a terrible ending to our wonderful Christmas vacation. His service is invaluable and I can't imagine what we would have had to endure if we hadn't called him. THANKS FRANK!!
I bought my GMC truck in January 2014. I had a great experience with Andre, Steve and Mike from the Sales Department. They were attentive and really knew their trucks. Jake in Service also went above and beyond. I opted to have ResistAll put on my vehicle as it was advertised as the next best thing for bugs and water spots. This product costs $600. After several weeks of driving I noticed it didn't really work so I took it back to Orange Buick GMC and they reapplied it. This also did not work. I went to the dealership to ask for a refund as I was not happy with the product. I spoke to Marc in Finance and he said he would take care of it. After weeks of waiting I finally called them to get an update on my refund and I was quickly shuffled by the receptionist from manager to manager, none of which answered their phone. I finally spoke with Jason Pike the General Manager and he said he would look into for me and give me a call back. I waited all day and no callback. The next day I called again and spoke to Marc who explained to me that the issue was put on the back burner and was not addressed. I am very disappointed in the lack of effort and consideration in Orange Buick GMC. They are completely unorganized and will avoid you if they don't have an answer. This is not a dealership that I would use again especially when even the General Manager cannot and will not return a phone call. It's a ashamed that Andre and Steve worked so hard to build a relationship with me, which Jason and Marc only took a moment to destroy. I am fully satisfied with my truck and will buy another GMC vehicle within the next 6 months but not from this dealership. The treatment I received from this dealership is subpar and there are other dealerships I can go to.
I borrowed my friend’s car when I was in Orlando visiting Universal. The first day everything was fine and I packed my friends in the SUV and we enjoyed the park. But the second day, the A/C stopped working! We also noticed that the check engine light was on. I felt like it was my responsibility since I borrowed the car, so I looked up repair services that were close to us.When I called City Garage, they were very friendly and said they could take a look right away. They reassured me that it probably wasn’t something serious and a quick oil change and repair of a small A/C leak might be all that was needed. I dropped the car off that morning and spend the rest of the day at the park with my friends.I got a call from City Garage before the end of the day. They said the car was fixed and explained that they changed the oil, added refrigerant to the AC, and checked several other things to make sure the car was running properly. I was able to pick up the car before 5 PM, and the best part was the bill! I have never had a car repair be so cheap! I was expecting hundreds of dollars like I was used to, but this bill wasn’t even half of what I thought it would be. If you live in the Orlando area, please don’t bring your cars to the dealer to have them serviced, especially with little problems like I had. City Garage has amazing, fast service for less than half the price of other places! As it turns out, my friend was having problems with the AC before, so I wasn’t the one who broke it (so relieved!). I told her about this place and she plans to use them for any future needs.
WOW is how I describe the treatment I received at All Transmission World where Tanner is the Manager. Tanner is PHENOMENAL. I brought my 1997 Toyota truck there for 2 separate issues. On both occasions, Tanner and his team found and resolved the problems quickly and correctly. I was on a very tight budget but needed the truck fixed, and Tanner helped me find the most economical solution for the problems I had with my clutch and master and slave cylinders. He thoroughly explained the problem after the diagnostic they perform and how to fix it correctly. I had brought the truck previously to 2 other mechanics where I did not get an explanation of the problem and spent over $800 to fix it, the others were unable to correctly diagnose the issue and hence did not correctly repair the vehicle and soon after the truck broke down again. This is when I found Tanner and All Transmission World. Dealing with Tanner and his extensive knowledge of auto repair and his honest business dealings was and is a breath of fresh air. As a woman, it is especially nice to have found someone who treats you fairly and not try to take advantage but to go above and beyond to help. I will continue to take my vehicle to him for any auto repair they can do and I refer him to my family and colleagues as well. I trust him, his judgment and to really take care of me, his customer. Tanner is a rare person in this day and age. He is a great asset to All Transmission World.
My husband was promised one thing - and then they expected another. He and I set it up so that our payment would be on the day I was paid, yet the accounts manager, Carlos, who set up our account stated that he never said that. I have paperwork that says otherwise. He was extremely rude on the phone and treated me very disrespectfully stating that I "did not know what I was talking about." Originally I was willing to recommend them to people, as they were helpful during the purchasing process, but since then they have not been the same. Carlos even went as far as to lie and say he did not set up the account, yet he spoke to my husband the day before where he said, "I was the one that set up your account." It's sad because I don't believe all their associates are this rude, but Carlos absolutely is. Maybe they should look for someone with better customer service to run their accounts.EDIT: After posting my review a VP, Dino, from the company called to find out exactly what happened. He listened to my concerns, explained he was sorry for the way in which I was treated and helped to solve my problem. It is nice to see that this company will check into all reviews and make sure they have satisfied customers. Even though my first experience wasn't great, Dino helped to make it better - and has earned a lifetime customer and someone who will recommend this business to others. Thank you Dino.
My Car is a Suturn Vue 2005, My Transmission stopped working at 122.00 Miles, I was looking everywhere where to fix my Transmission but i couldn't fine any one in Orlando and Kissimmee area to fix because my car has a CVT Transmission, not a conventional Transmission. Continuously variable transmission (CVT) is a transmission that can change sleeplessly through an infinite number of effective gear ratios between maximum and minimum values. This contrasts with other mechanical transmissions that offer a fixed number of gear ratios. This kind of transmission is use in Toyota Prius, Highlander, Camry, the Nissan Altima, Ford Escape Hybrid SUVs, Mitsubishi Lancer, Proton Inspira, Honda Insight, Honda Fit, and Honda CR-Z hybrids, the Nissan Tiida/Versa (only the SL model), Nissan Cube, Juke, Sentra, Altima, Maxima, Rogue, X-Trail, Murano, Micra, Honda Capa, Honda Civic HX, Jeep Patriot, Subaru Impreza, Legacy and Outback. Advance Transmision was the only one who took it apart and fixed....My Car now has 152.000 miles and it runs fine even thought a lot of dealers and auto shops suggested me to sell my car in steady of fix it.....and I got warranty on my repaired transmission....Good company that you can trust just imaging what they can do in Advance Transmission with regular or standard transmission if they could fix a complicated transmission like the CVT's...............
Normally, the process of buying a car gives me such anxiety - its a big decision and most often times, high pressure sales people and their vulture like tactics don't make the process any easier. This was not the was at Holler Honda - the process was easy and very straight forward. My sales person, Pasquale Lobianco was awesome and made me feel right at home at the dealership. His knowledge about the HR-V that I was interested on was spot on as was his service and willingness to go above and beyond to make sure that I was satisfied with the entire car buying process. Pasquale along with Vanessa in the finance department explained everything in detail and answered all my questions - and believe me I had a lot of them. I never felt pressured or talked down to! Pasquale even walked me through setting the main features of the car and even made sure my phone was paired with the Bluetooth technology before I drove off the lot. I even got some follow up calls to make sure that everything was ok with the car and that I was completely satisfied with the purchase. Cars are a big purchase and I never had one so good and actually fun!! If you're in the market for a new or great used car, check out my friends over at Holler Honda - you won't be disappointed - and ask for Pasquale - his service is second to none!!
I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called City Garage on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate.In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. I would happily work with City Garage again next time I have any needs with my vehicle.
Having recently moved to the Orlando area from NJ, I was seeking a reputable Honda dealer for my car service needs. This was my first experience at Holler Honda & it was very positive. My service advisor, Keith Mooty, was wonderful! He was very personable, making me feel welcomed & engaging me in conversation from the minute he assisted me. He updated my record & told me to expect coupons for future visits. I asked about the 10% discount on Wednesdays for Ladies Day. I explained that I would have brought my car in on Wed instead of Tuesday but was worried about the car being at 15% oil life. He kindly extended me the 10% discount which was awesome & totally unexpected! I really appreciated the extra time he spent giving me directions to I-4 without using toll roads! Service was done efficiently - oil change & tire rotation done in less than 45 minutes. Keith reviewed the work that was completed as well as a future need & an approximation of when service for that will be required. I really appreciated everything that Keith did to make my experience at Holler Honda a positive one. The cashier, Kim, was very sweet & helpful, too! I will definitely be back there for future car service needs & look forward to seeing Keith, Kim, & the other staff again!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.