Stroller Rental Orlando did a great job working with us with the many travel delays we encountered. We were supposed to be arriving to our international drive hotel around 9am, however our flight was delayed, then the rental car company had a line out the door, then we got lost and had to stop to ask for directions. The entire beginning of our trip was nuts. I called Stroller Rental Orlando 4 times to change the time of our stroller rental delivery. They were very flexible and worked with us. I was impressed by them. When we finally did arrive they showed up to deliver the stroller rental within a half hour. The rental stroller was really easy to fold and it fit very easily into the tiny trunk of the rental car. I have nothing but good things to say about this company. Customer Service still exists!