We decided to work with Right at Home because the owner came out, met with me and my husband and informed us of all the different options. The owner helped educate us on benefits we didn’t know we could receive through the VA and helped walk us through the process. The office staff is great and worked with us to find the right caregiver who could accommodate our demanding schedule, they come on time, do what we ask and ask if there is anything else they can do to help. Their care team takes charge and tries to find solutions to help with my husbands care, they are attentive, caring and always look for something to do. In other words, if they run out of things to do, they ask for more things to do to help.
The Caregiver from Right at Home Orlando knows exactly what to do and goes ahead and does it when she arrives. She is prompt and will do anything that I ask of her. For my wife, they wash her, get her up, and get her dressed which is a big help since I can’t do it on my own. They help make the beds, sweep, and wash the floors. The Caregiver is very good with my wife, they take their time, and they don't rush her. They are very kind to her and they are easygoing. The office staff is also very helpful, if there is a schedule change or someone calls off, they notify me in advance and work on getting someone else out to help.
We have used Right at Home for a few years now and I appreciate how the caregivers take very good care of my husband, they always comes prepared. When I go out I feel safe leaving him with the caregiver and know he will be taken care of. Right at Home is very good about who they send, they are very attentive to all our requests. This helps me relax and do the things I need to do. Our Caregiver is helpful in any way possible, she will clean the kitchen and change his diapers and clean up his area, all while making him laugh.
Right at Home Orlando does a good job matching the people with the person they're trying to serve. She takes me shopping, to appointments, and does little things around the house. She makes sure I take my medication.
Right at Home Orlando has always sent someone who works well with my Aunt, she is in her 80’s and has really bad dementia. The ladies interact well with my Aunt and sometimes do more with her than some of our own family. They are always on time and keeps her active throughout the day. The caregivers wash her clothes, cook for her and even take her out to get her haircut. She loves when they visit and gets to go on some nice walks with them. Even though my Aunt can be rude and tough sometimes, the caregivers are really patient with her and its really important for us.
American In Home Care gives a sense of comfort knowing that your loved ones are being cared for properly.
Right at Home is the most important thing to me because without them I can't survive. Usually, I can call the office if I have a problem and they will send a caring and compassionate caregiver who understands my situation.
The Caregiver takes care of my husband which is the most important thing. She also helps me change the bed, drives us to run errands and always does what we ask. My Husband can be stubborn but the Caregiver knows how to handle him very well, even better than me. He loves her!
My mother's caregivers have done everything that I have asked them to, which is to care for my mother's health and provide home services for her. They talk to her and show interest in what she wants to talk about. They care and are ready to help with whatever services she needs.
I am satisfied with Right at Home Orlando. I have fun with my caregivers. My caregivers seem to be very well-rounded in their job. They're good drivers as well.