I have gone to this salon since it has open. The last two times I have been so disappointed. The technician was in a hurry and very abrasive and rough in her technique I want to relax when I go for a pedicure and manicure and I was rushed through very quickly. I have to say they have lost a customer. I had the same technician the last two times I gave her a second chance and I would have to say my experience was worse the second time.!!
Came in for a full set of gel over tips. "Sky" applied tips with acrylic over the top and then one coat of finishing gel. My nails looked awful Also, the salon was filthy and implements were kept in drawers after being used previously. An infection waiting to happen ony opinion. Definitely won't go back.
Best manicure ever! Got my feet done a few weeks ago and they still look pretty good. I will be a regular for sure! Kind of wish my home is closer to them.
This nail salon is excellent! It's is very clean and remodeled beautifully. It has a very peaceful and calm atmosphere. The technicians have great attention to detail and really take care of their clients. The owner was great in explaining what services they offer and how they sanitize the equipment. I would definitely go back next time.
First of all, my favorite pedicure that I've gotten anywhere and one of the more long lasting. The whole salon is not that toxic nail polish smell, the decor is clean and modern. The customer service is above and beyond anything I've seen at other salons - they're incredibly nice and again care about the quality of their work instead of getting you out the door faster.
I've gone to this place a few times now and I am happy to say that I have found my nail place. They are very gentle and great with detail. I always get a fill/new set and a pedicure every two weeks to make sure I am always on top of my nail game. My nails never lift or chip and always look shiny and fresh. I always get gel for both hands and feet to keep them shiny. I definitely recommend this place!!!!
The place is beautifully decorated. It was very modern. I had a gel manicure with designs done . It has been more than two weeks now & my nails still look great! The girl was the one who did my nails, did great job :) I will definately come back & try out their designer polishes.
The only reason I'm giving this place a one star rating is because there's no option for no stars. Until today, I came to this place religiously. I have never in my life witnessed such horrible customer service.Last week, about nine day ago, I brought my sister (who is wheelchair bound) to get her nails done. She decided to go with the "no chip" manicure, because lets face it no chip is the way to go. Since then about 8/10 of her nails have chipped or started peeling. Mind you, she is in a wheelchair and does not use her hands for anything that would cause chipping on a regular manicure, let alone a no chip.I brought her back today and the woman there was horrible. Insisted she remembered us being there more that two weeks ago and asked all of the employees there if they remember, each of them answered back in Vietnamese, so I have no idea what they even said. She then went on to tell us they would fix them "no charge" and then quickly changed that to her charging us. When my sister said "no thanks, I'll just take them off then" she tried to charge her for that too. In the ten minutes we've been home she has very easily peeled every single one off, any of you who have had no chip manicures know that it is not supposed to be that easy and you have to literally soak them in pure acetone to get them off.As I mentioned, I used to come here every other week and always brought friends/family. When I mentioned that to her she said "yes, I remember you". I told her that I will not be coming back she wouldn't even look at me and nastily said "ok".After looking at a girl in a wheelchair and being told that she does not use her hands enough for this to happen she still was not sympathetic. Being a business owner myself I know this is not the way customers are meant to be treated, let alone loyal customers.Needless to say, I will not be back and I will be warning all of my friends and family about the poor customer service at this establishment.
I've only been to this nail salon one time and I am 100% sure I will NEVER be back! The place is kept up relativelt nice but the lighting is very low and now I understand why. It is so you cannot see the terrible job they have done on your nails until after you pay and leave. The gel fill in I received was done in extreme hurry and poorly done. The polish did not go to the end on my nail on the tips and it almost made it to the sides of my nails. The following day my color was already visibly coming off and 2 nails has chipped already!! I called 2 days later to inform the salon of my disappointment and the employee who I was speaking with told me I had to come in right now and show him or there was nothing they could do. (I was at work all day that wasn't an option). I told him I was never coming back and would never recommend the salon and he told me thanks and hung up on me! HOW RUDE!! I will never step foot into this terrible place again!
I visited the Lee Nail Salon on 151st in Orland Park for the first time a couple of weeks ago. I have been getting my nails done (mostly acrylics) for over twenty years and have been to many different salons over the years. I have been to not only various Vietnamese salons but also what are considered to be upper-end salons such as Mario Tricoci and Lisa Thomas. I suppose one could say I am picky, but I was spoiled because a girl I attended cosmetology school did them near-perfect. Unfortunately she moved out of state and I was left to find someone to replace her. It has been years that I have been on a journey to find someone who knew what they were doing. On a whim after shopping at the dollar store I stopped into Lee Nails. Tiffany greeted me and I instantly got a good feeling as she was SO very kind and SO very welcoming. Next what got me was the amazingly low price she quoted me. To be honest, the fact that the prices were so low actually made me a bit concerned as to if they provided good quality service, but I was way overdue for a fill in, so despite some reservations I went ahead and had Tiffany work on me. All I can say is WOW!!!! Not only was she considerably friendly and extremely reasonably priced, but when she was finished I can honestly say that my nails looked as good as I had ever remembered them looking in the past!!!! My experience at Lee Nails was the best experience I have EVER had at ANY nail salon! I am actually going back in today for a fill in and I recommend this establishment to anyone who is looking for great quality service. (And I ESPECIALLY recommend Tiffiny:)