If you haven't been in to Rat King, you need to go today! This place is the best. The owner, Nick is absolutely fantastic, Robert is amazingly smart and cool and every customer is treated like a friend. The only way that they wouldn't treat you like their friend would be if you came in with an attitude, or thinking that you know it all. The guys in this shop love parents who support their kids in the sport. They've been through some life experiences that just make them all the better at what they do. They are completely knowledgeable and will always try to give you the best deal so treat them right. I've been taking my son Brendon there for a little over a year now and when he thought Christmas was going to be a little bit less this year he was actually able to do more than he thought to his Cult. He'll be able to get my even more upgrades around his birthday in the spring and he's absolutely satisfied every time we've ever been there. They also let the kids come and just hang out and they try to have a safe and friendly atmosphere at all times. My sons agree, this is by far the best bike shop that Utah has ever had. Orem just wouldn't be Orem without Rat King, the only bike shop for this bad a** mom!