Martins Collision Repair
225 S State St, Orem, UT 84058
Fax: (801) 226-6221
Wheelchair Accessible: Yes
AMAZING! The staff are amazing and got me in in a last minute situation and made my car look brand new. I’ve been looking around for someone to get my scratch out of my car but couldn’t find a good place, but Martin’s was so great. Angelica at the front desk was super speedy and knowledgeable of the situation. Thanks!
This is my second time using Martins Collision Repair Inc. and I was very happy with their service. I had a dent in my car, which they took care of it right away. They were up front about the charges, and I was actually charged less than the estimate. I feel like they run an honest business and I can trust them.
Don't take your car there. They use cheap parts from junk yards instead of good quality and charge the top amount with very poor assembly results. Your car will never look the same. very bad paint job, all they use is cheap stuff. go to dealers body shop. They use better quality materials, paint and better qualified and certified employees.
11/14/2011Provided by Citysearch -
Bumper replacement TOOK FOREVER! I had to drop off my wife's car to have a bumper replaced. Normally a 2-day item. At the end of day 2, the agent called and said that the color didn't look like it was as good as they could do, so another day would be needed. That's fine, no problem, I want it to look good.
The next day when they're supposed to paint the bumper they were having an insurance agent lunch at their shop and because the meeting was next to the paint booth, no work on my car was done.
So another day that it'll take to get my car done. In the mean time, I'm having to juggle the family's schedule and my work schedule around since the family car is STILL in the shop for a simple bumper replacement.
The company is responsive, they answer the phone and can give me an update, but the speed for minor issues should be much better than what it is.
+ for having people answer the phone
+ for giving people updates when they ask
- for slow work on cars
- for putting insurance agent lunches above customer repairs.