Can I Get a Pet if I Live in a Small Apartment? »
Living in small space doesn't mean you can't have a furry friend -- it just means you have to do some planning.
Living in small space doesn't mean you can't have a furry friend -- it just means you have to do some planning.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
This place is the worst! DO NOT MOVE HERE! The management is completely horrible and unwilling to work with you at all. There are a TON of hidden fees! Do NOT trust what they say and read your lease very carefully. The monthly rent is not what you will pay! Go ahead and add on another $100 or so in fees. Oh yeah, don't forget about the $150 LATE FEE when you are a day late paying rent after a 4 day Holiday weekend on your first month living there! But luckily, they don't charge you a deposit... because they classify it as an "initiation fee" without telling you so when you expect it to cover your ridiculous move out costs, guess what!!? NO DEPOSIT!!! But hey... they have nice grass.
If there are any reviews about Winter Haven (now called UNIVERSITY TOWERS) that are good than I guarantee it was the University Towers that put it up here themselves not anyone that has lived there. Do not live in the apartment complex. It will be the worst decision of your life. The apt's are nice and big but the management is a nightmare. Don't listen to them lie when they give you a tour and tell you that the management has changed because they just put a new inexperienced person in the office who treats everyone who lives there like crap or even just make up the fact that the management changed. I lived here for a full year and they will charge you for everything! You will not pass a cleaning check if you clean your apt becuase they just want that much extra money. They even charge you way more than they say when you fail a cleaning check so they can "send in a cleaning person" to do the job for you. They will not send someone in to clean your apt, but they will charge you for it. Almost every month I had to go into the office and ask why the random $70 was put on my account and they would apologize and take it off because there was no reason for it to be on there it was a "mistake". One time the manager walked into my apartment without knocking, went into my locked room, and saw that I had stuff in both of the closets since I hadn't had a roommate for 6 months. I was charged $150.00 for "trespassing" and given an eviction notice if I did not move my clothes within 3 days I would be kicked out. It was the most ridiculous thing ever, I moved my clothes in less than 2 minutes but was still charged the fee.All of my 7 other roommates during this time hated it and were treated the same if not worse than I was. Do not sign a contract here and if someone you know is going to, tell them not to! You will go through hell, and selling your contract is so difficult and the office will not help you at all. DO NOT LIVE HERE!
Worst experience with management i've ever had, inconstant office hours, ignored maintenance requests, haven't received a my deposit, its been two months with no update on their part. Moved in to a dirty room that i was promised was cleaned. broken blinds. The hot tub has grass growing out of it and the club house stays locked at all hours of the day. its location, TV, and double fridge's are its only pros.
I had the unfortunate experience of reading my daughter's Winter Haven contract AFTER she signed it. The contract is very one-sided leaving tenants with almost no rights and the owners a myriad of methods to charge additional fees, ignore maintenance issues, and create inconveniences even hardship without any recourse. I would warn any future tenants to read the contract meticulously and realize that you will be at the mercy of an uncompromising management who will have numerous loopholes to collect not only the money they are entitled to but additional fees at their discretion, and have protected themselves from any need to be responsive to their tenants.
Don't believe any good reviews you read. Any good review is merely an attempt to offset all the negative ones.Here is our experience: We signed up and didn't have any issues. Rent has always been paid on time (if not several days early) and we haven't broken any of the rules according to our lease agreement. Management is terrible. Fortunately they have never tried to suck more money out of our pocket... except for constantly trying to upsell one of their storage units to us for one of the neighbors' child's bikes. God forbid someone having a bike securely locked to the breezeway of the apartment they are paying for. Aside from that, they haven't been too money hungry, except for their "strict NO PETS policy." What a failure. People walk around this place every single day with dogs, cats, ferrets, reindeer, and who knows what else. Owners who have signed a waiver of approval from the office can have pets, while everyone else gets threatened with $300-$600 fines. Either you have a "NO PETS policy" or a "Pets allowed if approved by the office with a deposit." Make up your mind. They don't need to be gold diggers to be bad managers- so other than what I said above, that was not really our experience, but I guess we will find out when we move. I am already predicting which items they're going fabricate in order for us fork out the green when we move out, and I am preparing early for renovations and upgrades they have been planning since the day we moved in; that I will be responsible to finance when I receive a bill. One being the blinds. This is how many times I've opened and closed the blinds: 0. Something tells me that management will find them inappropriate, or "damaged by previous tenant (ie: me)," and will want to upgrade the cheap plastic ones to the nicer, wide wood blinds.... on my dime. That's the way this place works. They will not address issues unless it's something like a flood that will do permanent damage, or they'll do the bare minimum just in order to hold you off til the end of your lease. Eventually you'll get so sick of it that you move out, then they'll charge you for the "repairs (cough upgrades)" that they've been wanting in order to increase rent. Which brings up the rent. "You can't get an apartment for this price and this nice" they say. However, you can get an apartment that's nicer for this price, and maybe even a little less expensive, plus you are responsible for ALL utilities, water, gas, sewage, trash, electric, internet, etc. Do yourself a favor and keep looking. You'll find a place for this price with all, or most of those included, saving you an extra $80-$200 each month. I wish I could work in the office and take you future tenants on tours cause nothing would make me happier than telling you not to move in. Don't believe the lies you read on their website or in the positive reviews. With each negative review comes examples of why, while the positive reviews all simply state "read your lease agreement" with no examples, and I'm guessing most of those positive reviews are A. brand new tenants who haven't been around ten days to get a true opinion of this place or B. planted/offered a discount from the office to write. **Disclaimer, my review was written on April 26th, 2013. My opinions regarding the reviews of other users are only applicable to those written before this day. Pros: Hot tub Cons: Price, management, parking, pets, move out, structure of apartments, maintenance, utilities, and just Country Springs in general. This place is awful. Country Springs- Our Motto: Do everything we can to sign people up as quickly as possible, screw them a little bit, and give more incentive to move out than stick around
THE MANAGEMENT IS THE ABSOLUTE WORST. I have never cursed so much in my life than in dealing with the management. The apartments are beautiful but NOT WORTH IT. When I was trying to sell my contract, the nice sweet management team turned into my competition and they are absolutely ruthless and have the upper hand. How do you compete when they can change the prices and the rules whenever they feel like it? I realized too late that I was sending everybody who was interested in my lease to the office, only to be stolen by them. I then had to literally walk to the office to make sure they weren't offered a "better deal" once they got there. You would think that their very lives are on the line if they don't make their quota. I had two people interested at the same time, walked both of them in for an application on a Saturday. They couldn't process them until Monday. On Monday when one of them fell through I was told too bad, I couldn't use the other one because they had already chosen an apartment. When I called back a day later to double check that, I was told that I COULD have switched, that it hadn't been too late, only NOW it was too late because it was past the 48 hour time frame to do so. And oh yeah, "Can you tell those other people that their application fee is nonrefundable, even though we couldn't process them on Saturday?" Seriously?? Bobby from the office told me that selling an apartment is like a game. You may be surprised to go in and find out that gosh, there are only one or two available so you better hurry! Or even better, you just missed the last one and now you have to wait a few days. The sign in the office says, "Remember, the apartment you looked at today may be gone tomorrow!" This is all a game. This is a huge complex and they always have magical openings. They do a great job of creating an urgency and desire to buy before it's too late. I think that thinking of it as a "game" makes them feel better about having to constantly lie all the time. They can't even keep their stories straight. It will drive a person mad. There are fees for EVERYTHING. When they tell you that water is $20 a month, that is not true. Plan on $45 a month for water--even if you never turn the water on. Huh? The pool key is $10. There's fines for every little nit picky thing they can find. And then when you move out, not only do you not get any money back from your "holding fee" but you actually have to PAY to have the carpet cleaned. That's just the start of the move out fees.I feel horrible for all the people that I ever referred there, thinking it was a great place before I really had to deal with management. After the whole fiasco with handing them over a renter that I worked so hard to get, I said at the VERY LEAST let me have the referral bonus for referring them. Mindy said, "Oh sure, of course!" And we signed the little form which would give me $300 after the renter stayed for 45 days in good standing. I asked Bobby, "Well how will I get my money if I don't live here?" She said, "Oh, don't worry about it. We have your new address and will forward that check to it." So I thought well I guess that will help me forget this horrible 2 month ordeal.So today I call in for my referral bonus, and surprise! Oh no, I don't qualify. I have to be a current resident. Thank you, Country Springs, for reminding me WHY I AM GLAD TO BE RID OF YOU.