I wasn't even there a week and they had my car towed, I had it parked right in front of my door for 15 min. and they had it towed, said you can't leave your car unattended yet the mexican across from me had 10 cars parked all over in everyones way and they never towed his once. A month later my daughter is there with me we're inside boxing some things and going through some things and we hear noise outside the door. we open it to find her car already hooked up to the tow truck and the guy says he got a call to tow her car and mine no one elses. had to give him 70 bucks to unhook her car. Then all of a sudden I get an eviction notice for late on the rent, living in the unit which I wasn't but two sheds down there is people living in their sheds, I mean beds walls built in there carpet, so I'm like fine hell with these crooked people. I end up going to jail for 3 months my ex works things out with them to wait till I get out so she didn't have to move it. They say fine. When I get out my ex is a little behind so I go there to get some clothes and stuff and the manager tells me i'm not to be there till it's paid... like 202 bucks, this is like the 19th of dec, on the 27th I get a notice my stuff is getting sold if i don't have them 452 bucks by the 1st of jan. I go there on the 21st or so of jan, with 600 bucks to pay up and a little extra for the inconvenience and stuff and they tell me oh sorry we got rid of your stuff. He knew everything to my name was in there. My whole life. I have a bag of clothes to my name. and it was done intentionally cuz why work things out and not get rid of it for them three months and then blam get rid of it right when I get out . hateful cowards. horrible horrible people. DO NOT RENT FROM THEM THEY WILL RIP YOU OFF.
2670 S 3270 WWest Valley City, UT 84119
From Business: Unlike other moving companies, our Salt Lake City movers encourage customers to request a personalized estimate of moving costs first. This allows us to introduce…
1981 N Chappel DrSpanish Fork, UT 84660
From Business: Thank you for choosing Safe-N-Sound Self Storage Units. We are located in Spanish Fork, Utah just off I-15 exit 258. Our facility offers a 24 hour on-site manager…
1547 N Redwood RdSaratoga Springs, UT 84045
From Business: Your peace of mind is our priority at Towne Storage in Saratoga Springs, Utah. Conveniently located on Redwood Road and Near I-68, we're just a short distance awa…
Horrible! DO NOT RENT FROM THIS PLACE. Very rude and incompetent people running this business. I received my bill today, and at the bottom it said, "Past Due. This bill must be paid in full NOW!!!!" My "past" due bill was a $10 late fee I had been wrongly charged (and cleared by them) the month before. (Think about it- did I really give them my credit card information over the phone, and insist they NOT run the last $10??? Duh.) This is now the third month in a row that our bill has been incorrect. So, when I called, I was frustrated but in a normal voice explained it to him. The first thing he yelled at me was to stop my rambling. He literally yelled at me for explaining a problem I had with my bill. I told him not to speak to me that way, and he told me that I wouldn't let him talk. I said, "I stopped talking the moment you started. Quit yelling at me." He told me to stop my rambling or he would hang up on me. I told him that he was the one yelling and he needed to calm down. He then told me that he was out of town and would have to handle it on Monday. I HATE this company and wish we had never done business with them.
Actually using the storage unit for less than 2 months went well, but I was told I would get my deposit within 2 weeks. It is now 3 weeks later and I have been charged another month of fees. I received a bill for the next month and called in to explain I have closed out my account and was waiting for my deposit. This bill is a mistake. They assured me that it was just an automated e-mail. I got billed anyway. So now they are holding $160 in deposits, $150 for the month I don't owe, and $63 for the month being pro-rated. I called the owner to explain to him what had happened. He told me..."don't get snippy with me and I don't have to give you anything for a month, and I'll take a month," He was horribly unprofessional and rude. I guess I have to wait another week to TRY and get my money back. STAY AWAY!!!! HORRIBLE