Jim Estes Garage
411 Pleasant Ave, Oregon City, OR 97045
|Mon - Fri:|
|Sat - Sun||Closed|
Fax: (503) 657-1829
COMPANY DOES NOT GIVE A CRAP ABOUT THEIR CUSTOMERS AT ALL!!! This is the worst repair shop in town. My husband put a new engine in our old ford pick up and refurbished it we then took the truck in to have some minor work done and our truck sat in the side parking lot forever. Then one day I drove by and saw the truck was gone. I thought my husband picked it up...he didn't. The truck was somehow stolen from the parking lot. When we went into speak to Jay Estes (the owners son) he said he didn't know where the truck was, he assumed that we came and picked it up but the keys were hanging on the wall behind him. We pointed that out to him, he looked and saw the keys hanging there and then pointed to this haggered old sign that said "Not responsible for lost or stolen items" and that was it. We called the police and made a police report but have now idea how somebody could have stolen that truck without the keys. THIS COMPANY DOES NOT GIVE A CRAP ABOUT THEIR CUSTOMERS AT ALL!!! I was required to rate this business to be able to post but i would give this business negative 5 million stars.
Highly recommend! I walked in with transmission issues (after a very discouraging visit to DEQ) and they were direct, honest and checked out my car free of charge on the spot to get a feel for what might be going on. This was after going to 2 other mechanics who gave me the run around and wanted $90 to just take a look at the car. Jim Estes's made it so my time and theirs wasn't wasted. I won't go anywhere else! Thank you for your trustworthy service!
07/29/2011Provided by Citysearch -
My family and I have been using Estes for about 27 years and if we did have a problem with a repair, a very rare event, they always stood behind there work and keep a great history of my car's for re-sale information.
Estes is always ready to check a new investment out so you don't get a money pit to drive.
Thank you for all the years of service .
03/30/2011Provided by Citysearch -
i wouldnt recomment them as they were to me. first, they had the car for ten day plus days and all i got was more it will be done on this and it wasnt, then another day and it wasnt. the price quoate went over what they had said and i was told about it until the end. are they nice, yeah, do they know what there doing, yeah. so if ure not in a hurry and have a driveway full of cars its probably not a problem. i wont recommend them to any of my friends though!!!
05/05/2009Provided by Citysearch -
This shop is well worth the trip to Oregon City. Jay, the son of the owner is very experienced and Knowledgeable, he will always make things right for the customer! All his mechanics have their specialites so that your make of car is handled well. We have had and referred many vechicles to Estes garage and NEVER had a problem. From my toyota to subaru, ford, pontiac and my friends Motor home~!
I highly recommend their shop, they are a very down to earth, professional garage :)
Thanks for your guys help over the years,