Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Serving the Oregon City Area.
From Business: At Marshall's Auto & Truck Parts, we carry a full line of domestic and foreign parts for both cars and trucks. With our 20 acre facility, we have 2000 + cars read…
10522 SE 82nd AveHappy Valley, OR 97086
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
624 Taylor StOregon City, OR 97045
very understanding of the customers needs and came in under his quote. timely returned and very happy!! would possitively do business again with a…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I took my 2009 Toyota for a major repair; they actually seemed to care about my cost. They repaired it quickly and efficiently; saved me over $400 from the dealer. Very pleased; will keep going back.
I was in need on my funky spare and Luis' was on it with more than friendly service and a clean shop .. two new tires on the front and a good price for the work........
I cannot recommend this shop for diesel repairs. I towed my truck to them three times and spent several thousands and they failed to fix the problem. I must conclude that their diesel technician is just not very good.
COMPANY DOES NOT GIVE A CRAP ABOUT THEIR CUSTOMERS AT ALL!!! This is the worst repair shop in town. My husband put a new engine in our old ford pick up and refurbished it we then took the truck in to have some minor work done and our truck sat in the side parking lot forever. Then one day I drove by and saw the truck was gone. I thought my husband picked it up...he didn't. The truck was somehow stolen from the parking lot. When we went into speak to Jay Estes (the owners son) he said he didn't know where the truck was, he assumed that we came and picked it up but the keys were hanging on the wall behind him. We pointed that out to him, he looked and saw the keys hanging there and then pointed to this haggered old sign that said "Not responsible for lost or stolen items" and that was it. We called the police and made a police report but have now idea how somebody could have stolen that truck without the keys. THIS COMPANY DOES NOT GIVE A CRAP ABOUT THEIR CUSTOMERS AT ALL!!! I was required to rate this business to be able to post but i would give this business negative 5 million stars.
I always have them change my oil and I absolutely love it! They are honest and friendly and I trust them. I won't go anywhere else!
The tire I paid $85 for popped the very next day. I understand its a used tire place but when I went back the next day, I got nothing but attitude and was told not to come back. My problem is that I wasn't giving them any attitude and was willing to still pay at a discounted price for another tire. I guess they don't care about customers coming back for business in the future.
Highly recommend! I walked in with transmission issues (after a very discouraging visit to DEQ) and they were direct, honest and checked out my car free of charge on the spot to get a feel for what might be going on. This was after going to 2 other mechanics who gave me the run around and wanted $90 to just take a look at the car. Jim Estes's made it so my time and theirs wasn't wasted. I won't go anywhere else! Thank you for your trustworthy service!
James and his crew do a good job and tell you how it is and what's going on with you car the people are nice and friendly
Buyer BEWARE!!!I brought my truck to Oregon City car care to have the brakes bled and the tranny leak stopped since they rebuilt it less than 50 miles ago. After leaving the truck with them, I was called and told my cam was flat and I needed a complete valve job which would probably require two new heads since the existing ones on the sbc block were 1966 power paks. They charged me for a compression test and said that the number 1 cylinder lobe on the cam was flat with an "estimate" of $1200 plus parts. I declined and told them to simply fix the tranny leak and bleed the brakes ...AND do NOT do any work that will put the bill over $200 without calling me for authorization. Upon picking up the car I was presented a bill for $300. The truck was still leaking tranny fluid and the brake lines still had air in them. I forked over the $190 I had in cash just to get my truck back from these pretenders.After taking my truck to a reputable shop, I was told that there was no way that Oregon City Car care could have done a compression test without removing the headers. The cam did need replacing but it was cylinder #6 (showing me the cam) that was bad and the spark plug to 6 was actually the only plug that could not be removed without removing the header meaning that if OC Car Care would have actually did what they said that they did, they would have been able to correctly diagnose the problem. The reputable shop verified that the brake lines still had alot of air in them after they bled them for me so I took my receipt back to the owner (Terry) at Oregon City Car Care and asked what I had paid for since the compression test was performed (showing him the cam), the brakes were not bled and the tranny was still leaking. He said he look into it and get back to me. I told him I was willing to pay for any work performed but I am not willing to pay for work that was only said to have been performed. I want my money back for what I paid for but didn't receive but Terry didn't ever call me back. I have heard nothing from Terry since (big surprise?) even though I have spoke to him face-to-face twice now about this. When I was little my momma told me to watch out for the crooks and thieves in this world and now I'm giving you the same warning. I landed in some quicksand along life's trail and just telling you where it was that I found it. Check our other google reviews declaring their dishonesty too if you don't want to take my word for it. Just say... "No, thanks"
A place that I trust for my automotive needs. The kind of honest place that you'd send your wife that doesn't know much about cars. I got a great deal and service on tires and even enjoyed a coffee and donuts with Dave and crew. Knowledgible!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.