What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
8864 Greenback LnOrangevale, CA 95662
From Business: Our belief of increasing reliability while lowering lifetime vehicle costs through excellence in car care is evident in all our repairs! Let Street Tech Auto Care…
9172 Greenback Ln Ste EOrangevale, CA 95662
Price was fair, staff was very knowledgable and professional, fit me into their schedule right away and the job was finished in a few hours. Thanks…
9286 Greenback LnOrangevale, CA 95662
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Auto Care By Kenely is absolutely HORRIBLE! We took our van to them for an overheating issue and were told the car needed a new fan clutch. We were charged $500, almost double the estimate. The following day we noticed the car running hotter than before, so we went back. Randi Kenely (the owner) told us that it was normal and probably just a bad sensor and nothing to worry about. Three days later our whole family was left stranded with water spewing out all over the engine compartment. We had the van towed and this time Mr. Kenely told us that it was the water pump. Having no choice we paid over $600 to get that repaired. That same evening as we drove off the car overheats so in the morning we called Mr. Kenely once again. This time he says it's probably a bad gauge and asks us to tow the car back to him. He then has the audacity to try to charge me $98 for a diagnostic check. I refused to pay it so he tells me he no longer wants my business. A few days afterwards the new water pumps breaks apart blowing the head gasket. Long story short (it lasted over 5 months) we had to open a case with the BAR (Bureau of Automotive Repair). (Case #SA2008009159).The BAR forced them to do a complete rebuild of the engine. Two days after and another $157 for additional parts, the new fan breaks apart tearing-up the radiator, so we were back. Finally we gave up since the car would billow out smoke because the overheated heads warped. No, they never bothered addressing that when they rebuilt the engine. The only reason we initially went to them was because they advertised themselves as being a AAA Approved shop. We also contacted AAA and they told us that as member they would make good on this... that is until we were informed they could not help us since Auto Care By Kenely had lied! They were not a AAA Approved Shop!This shop cheated us out of $1200.00 AND eventually cost us our van.(For any doubters please reference the Bureau of Automotive Repairs case number #SA2008009159. I'd be happy to show anyone receipts and all documentation if it helps another family from being ripped-off by these guys.)
I have been a customer of Kenely's for almost five years. I have brought them all of my family's vehicles whenever there has been a problem. I have never had any issues with them as far as customer service, promptness, price, or honesty for that matter. They have always been completely transparent as far as explaining the vehicle's problem and even showing me the part that they replaced. I will admit they are a tad bit expensive but, in my experience, you get what you pay for. I would highly recommend Kenely's to anyone who doesn't wanna make multiple trips to the shop to fix the same problem.
I would recommend Scotty's Automotive to anyone that has an automobile. They have the best customer service and are completely trustworthy. I never have to worry about unnecessary repairs or excessive charges and the employees are very professional and extremely helpful. I have been going there for over 15 yrs and will continue to go there until I can no longer drive.
Steve's Small Car Repair is our go to mechanic. He is always honest and fixes the problem the first time. Top notch service. Thanks Steve!
These guys might be a bit pricier than the next guy, but their work is high quality and their word is gold. They adhere to a realistic repair schedule and really know what they are doing!
Mike and his fabulous wife Victoria are so personable.. professional.. Honest..reliable...ethical...competent...equitable..fair reasonable fees and the Very BEST in town for any and All your Auto repair or maintenance needs!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.