After having an accident I went to Enterprise to rent a car. First I had to wait for over an hour until all reservations were taken care of. Then I was given a small car which I was later told should not have cost what I paid to rent it. Once my insurance company got involved, I was told I could trade the car for a larger one. It has now been 3 days and I am still being told there are no other cars available, that I have a car already, that it doesn't matter that I have a reservation now through my insurance company, and they have other people to worry about. I have gone to the store 2 times at the times they told me to come and have called 2 times. If there was somewhere else to go in this town, I would return the car and go there. Also if there was a 0 rating, I would mark that.
Friendly pleasant staff, great place to rent a car from. If you have a complaint, they will take care of it immediately. Will keep renting from them
I've used their services twice so far and have had nothing but great service. Will keep using them.
Service was poor. car was dirty when I got it. And was out in a car that was not compatible with mine.
Affordable, friendly service..I will rent again with Enterprise sometime soon.