I have purchased 2 Harleys from Adamec. Highest praise for the sales staff, parts staff, service staff and mechanics and even the staff in accessories. Always knowledgeable and friendly. The Adamec HD in Orange Park is like a second home to me.
Had my warranty work done there 3 times. All three times they left components undone. Service manager is a joke. You would think after purchasing three bikes from them they would treat you better. Orange Park dealership has serious problems. I finally sold my harley. They ruined a good experience with Harley.
Do not do business with this company! Terrible customer service. Will tell you anything to get your money, but if you need assistance of any kind, will turn their back on you quick!I could go on and on about how awful they treat their customers after they make the sale, but I don't have enough space here, and you would be exausted by the end of the list of grievances.Do yourself a favor, learn from my mistake, bring your money elsewhere!!
Bought a new agility 125, broke down 1st day, after several issues returned scooter December 4th 2015 for warranty repair they still have scooter today March 3rd 2016, 1 day shy of 3 months, they don't return calls, neither does corporate. Learn from my lesson, BUY JAPANESE OR ITALIAN SCOOTERS!!!
Spent $1,965 to have Adamec work on my 90 Electraglide. Got it back with parts missing & had to argue with them to get them back. Drove it 2 miles home, cut it off in the driveway and tried to restart it. Wouldn't start, so I called them. The service manager got smart with me and said I expected a rebuilt bike for $1,900. No, I expected it to run. He wouldn't even take it back to see what was wrong with it. Said they had done all they were going to do for my $1,900. HORRIBLE SERVICE - A RIP OFF. Oh, yeah, and they scratched my bike, too,
Wouldn't even give me time of day in any department, Facebook seemed more important. Once I finally was able to speak to an employee they seemed that my questions were beneath them.
hey people don't let these reviews turn you away from buying a scooter at Solano. they aren't the most amazing scooters ever but they normally work fine, ive had one for almost 5 months no issues. the reason you only see bad reviews here is because the people that are happy and satisfied with what they got don't take the time to write a review the people who are unsatisfied have more reason too take extra time to make more of a complaint than a review. so please don't be miss lead you aren't bing scammed or cheated by buying a scooter at solanos I hope this helps you make the right choice in a scooter purchase.
there happy to take your money but when somethig goes wrong they just dont know you anymore
I agree, their service and dedication to their customer's stinks!!! Bought a used cycle, in and out the door in less than an hour, (should have been a red flag). The lemon ran for 4 days! Tag paperwork was incomplete, calls from tag agency to complete it. When we called about what could possibly be wrong with the cycle, was told "Gee, I don't know." Atleast that's what I think he said, couldn't understand him too well with the mumbling, but what came through loud and clear is "You bought it as is" I get that but any reputable place would be a little more concerned about selling junk!
The sales staff was all about putting me into a bike I did not want. Because they had it in stock. They refused to custom order the Fatboy I wanted. "Take it or leave it." was the phrase the sales manager used. I left it.