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Quality Auto Air & Repair
D&D Quality Auto Air & Repair
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Reviews
11/08/2015
I have known and done business with David for a great many years and it is totally impossible that anyone would have been treated badly.... He is a good family man and a good person......
05/28/2015
I've been going to David for almost 15 years and I flat out disbelieve this woman's story. She sounds like another person who wants you to drop whatever you're doing and take care of their problem. He and Debbie have never been anything but polite and professional to me. I would give them any sort of recommendation.
04/08/2015
I Went in to get my ac on my truck looked at. I Was sitting in the waiting room for 5 mins waiting to be greeted then a man from the shop rudely yelled cussing at me stating to his receptionist he did not have time to $&@* with me. I have Never been treated so disrespectfully by anyone, never the less Someone im trying to bring my business to. I will never come here again or refer anyone to this business. Worst experience I have ever had. Do not go here.
We apologize for your experience. The situation you are referring to however did not occur as you are stating. The man you are referring to is my husband (the mechanic) and I am not his receptionist, but his wife and the owner of D&D Quality Auto Air & Repair. We apologize for the misunderstanding no one meant to make you feel disrespected, for that is not the type of people we are. When you called me asking to bring your truck in I told you I was not in the office (I was actually getting lunch) and was not sure if my husband could work on your vehicle. You stated you were on your way and I again let you know that was fine, but I was not sure if we could service your vehicle. When you came to the office I was in the back finishing lunch; we apologize it took 5 minutes. However the conversation you are referring to did not happen with you. My husband never saw you and did not even know you were in the office. He was not cursing at you he simply cursed during a conversation he was having with me, his wife not you. Again we never meant for you to feel as if you were treated with disrespect and apologize for your negative experience. Thank you have a great day and God bless.
Details
Phone: (904) 272-8043
Address: 20 Knight Boxx Rd, Orange Park, FL 32065
Website: http://www.ddqualityautoair.com
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