I called earlier today and asked what you me did they close. The man said 6 oclock. I asked for a 4 pm appt. He said didn't have a 4 pm. I said what time do you have. He replied 530. I repeated 530. He said yes. I said I'll see you at 530. I gave him my name. I get there at 515. The lady greets me and I tell her I'm there for a pedicure. She tells me to pick my color. 5 minutes later she's at the register asking me if I have an appt. I said yes at 530. She said we close at 6 I said I'm aware of that and that was the first question I asked prior to making the appt. He comes t the register looks through the books and says something to her in "their" language and goes to sit down. I looked and said I would take my money elsewhere. I put the polish up and left. Very unprofessional. I go to them every 3-4 weeks and have been since moving here 3 yrs ago, but they've lost a customer today.
Had my nails done acrylics, they had to be redone within 3 days. Paint was coming off and 3 were already starting to lift. I went on vacation the day after. I wasn't able to return til after my trip. Gave them the opportunity to fix it and they wanted to charge me. Crappy customer service
First time there for my friend wedding party . Very clean , great atmosphere like how they set all their pedicure equipment right where you can see .It make me feel comfortable knowing all their tools are sterilized.
Great place to go to . Have my eyebrows and pedicures done here . Very nice atmosphere and friendly staff .
Me and my husband have been going there for almost a year . Great services and very relaxing atmosphere . Would recommend it
They terrible with nails been cut several times. The best part is the pedicure. He was very good and gives a great massage.
I cannot say enough great things about Tracy! I haven't had any nail tech since I moved to Florida 5 years ago do my nails flawlessly until I found Tracy.I get the organic SnS system and it is difficult to find a provider that does them well. Clean and absolutely PERFECT!
Horrific place. A guy volunteered to do my nails, he sat me at a table with no cosmetology license present. The entire time he is doing my nails, he is looking around and not focused. He proceeds to cut two of my fingers. One is bleeding and he never sanitized my wounds. I go home and my finger is in deep pain. My cheetah print design looked like blobs of paint. I was so embarrassed and in pain I tore them off.
I have been a regular with them for over year now and even before then when I would come home for a visit I always receive great treatment from the owner and her nail techs. This nail salon is close to shopping. They have never neen rude. If they cannot do things right away they give you an estimation. The owner s the main person who does the waxes. My gel nails have always lasted a long time compared to another shop I use near work on occasion. I thinl witj any salon, people have to feel comfortable andto have an open mind. As for the bad reviews, the company is owned and operated by an asian family who has lived and worked hard in Orange Park for a very long time.
I love it here im sitten here now gettin a wounderful job done on my nails and feet and must i say i do NOT HAVE A FOOT FUNGUS!!!!!!!! Best place to go to get the work done.... Pow!!!!