Keep in mind that I have eaten here at least twice last year without incident. So I come in this evening with my husband. Our unnamed red headed server came to take our order relatively quickly and was very polite. When I received my antipasto salad, me and my husband discovered that the croutons were stale which was slightly disappointing. Server never came to check on us or to give us refills. So my husband took our cups up to ask for a refill. A gentleman politely did so. My husband told him about the croutons to which he apologized and informed the manager. Then our pizza came. With no parmesan or red pepper flakes on any tables, my husband goes up to ask the manager for them. She, being annoyed about the crouton complaint I can only assume, ignored my husband's question. So he asked someone else who directed him to a small table by the register. With all of the infractions, I voice my dissatisfaction and saw that the manager just staring at me. Doesn't come over and ask what happened or offer to fix it. Just stares. Being too upset to even eat my pizza, I sent my husband to get a box and the check after which I watch and hear the manager talk about me to the server: "don't talk to that lady. She's rude and has an attitude ". Basically she was deflecting. Never again. That is NOT how you run a successful business! The pizza is always delicious but the service and management sucks! I wanted to support a local business but I won't be supporting this one again.
Today my husband took our 2 year old daughter and her grandmother to have pizza for lunch at Tony's Pizza in Orange City. The owner was on the phone and seemed to be having an unpleasant conversation as he was speaking loudly and using the F work repeatedly. After hoping the conversation would come to an end my husband walked to the counter and asked the owner politely if he could please lower his voice. With our daughter being only 2 his language was highly inappropriate. The owner proceeded by saying... "there is the door, get the F*** out." Not only was this inappropriate but it was highly unprofessional. We won't be returning and would not recommend this restaurant to others.
No longer in business in this location Now a FL Pizza Company.'Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Went to this place and had spaghetti with mushrooms and sausage! It was the worst place I ever ate at the sausage was the slices they put on the pizza ( like a hand full ) they for got the mushrooms so they brought me out a bowl of fried mushrooms to throw on top ! I do not know how this place stayed in business. I will starve before I ever go back !!!!!!!!!
The staff is extremely rude. The owner can NOT make pizza the dough is never cooked. I wouldn't recommend this place with the newest owners to anyone!
If I could give this place a -1 I would. This is not pizza! The crust tasted like cardboard and the pizza was very salty. The people in charge had a no care attitude and service was non existent. I tried it when they first opened and I swore I'd never go back. Got desperate because my usual Pizza hangout closed suddenly. So decided to give it a second try, this time I had the same Pizza Mama Bearnos special and a Chicken Cesar Salad. The chicken tasted like the precooked chicken you just reheat! I found a place that serves excellent pizza and salad since then. I will never go back to Bearnos. I'd rather drive to Daytona.
Terrible.. Ate there 2ce both bad experiences. Their gyro meat was frozen and paper thin. Wasn't even served properly. Thinking their pizza might be a little better we took the chance a went there again, only to find our pizza entirely undercooked. Doughy in the middle, and not even cut properly! Will not be donating any more of my money to this "business".
Pizza and management sucks. Better off trying somewhere else.
I will never order from them again. I take care of an elderly couple which i buy them pizza a few times a month and the first time it took almost 2 hours for the order and today I placed the same Order and it was completly wrong and neither liked that topping so we are now waiting an hour for another one. They need to work on their people skills also.
I wish someonewould put a Italain restaurant from Rhode Island,for hate thin crusted New York pizza,we in R.I. have thick crust pizza?