I HAD THE BEST EXPERIENCE AT YOUR ORANGE CITY LOCATION.MY GLASSES BROKE, I WENT BACK TO 20/20 JOMAR WAS MY INTAKE PERSON,VERY WARM AND PERSONABLE. HE PUT ME WITH SAMANTHA WHO TREATED ME LIKE A FRIEND.SHE LOCATED MY FRAMES FROM 2003,THEY WERE DISCONTINUED.SHE HAD JIM THE STORE MANAGE COME OVER TO ASSIST AND HE FOUND A FRAME THAT FIT MY LENSES. HE SAVED MY GLASSES. I DIDN'T HAVE TO BUT NEW GLASSES.BUT I DID.EVERY THING FROM INTAKE,THE EXAM ,THE SALE AND PERSONAL ATTENTION FROM THE MANAGER,I COULD NOT ASK FOR BETTER.MY COMPLIMENTS TO THE MANAGER, I WATCHED WHILE I WAS THERE,EVERY ONE WAS TREATED THAT WAY.THE STAFF WAS WARM AND MOTIVATED. I RECOMMEND THEM FOR ALL YOU EYEWEAR NEEDS.
Dr Hallock and his entire staff are terrific! They've got a great selection of custom eyeglasses, including saftey, sports glasses and contacts and…
I must say I completely disagree with the other review posted here. My initial visit for a contact lens exam was pleasant. All of the people I encountered were friendly and I was treated with respect. My follow up visit a week later went equally well, and I had my five year old son with me both times. During the second visit my son was offered a chocolate milk by an employee, which he gladly accepted. I was not there for glasses but from past experience the employees will leave you alone to browse the selection for as long as it takes to decide on frames you like.
I went in today for a new pair because I broke mine. I was immediately helped by Sharon and she was extremely pleasant and helpful. On top of her great customer service she helped me with deal on top of deal and a free upgrade on my lenses. As long as she works there I will always come back to this store.
Shopped two other stores in the area. 20/20 had the best price, the product was top notch and manager Val and tech Jim C. gave the best customer service I have ever experienced in my 60+ years of dealing with optical service providers. Try it, you'll like it!