Whitey's Inc. dba MMG

Don't get caught in the Whitey's mucus trail!



My mother brought her car here for its periodic check up. She was told it required over $900 in repairs including new brakes (which were re-done fairly recently).



She then took her car to our family mechanic who couldn't find anything wrong with the brakes at all and charged her $200 for the services the car actually needed.



Needless to say, they have a big black X in our book and we'll use every opportunity to let our friends and family know about this experience.



Whitey's, I know times must be tough, but this is isn't a way to treat your long-standing customers.

We took our Volvo XC90 to be serviced at this dealership in mid-February after seeing an intermittent service light indicating a brake failure. After what seemed to be an excessively long time to diagnose the problem, it was recommended that we replace 2 electronic modules. $2,800 later, the problem still existed. We returned to the service department, and they again took their time diagnosing and communicating with us about it. This time it was a THIRD module that needed replacing, which would cost $1,300. We agreed to have this repair done, and it STILL didn't fix the problem we were experiencing. As you can imagine, we were rather upset at this point. After speaking with the service manager, we were able to get them to provide us with a loaner car (which, I should mention to their credit, was a very nice car) while they did some more diagnosing. You guessed it, they want to replace a FOURTH module at $1,300. Here it is, the end of May, and I still don't have my vehicle fixed. What made this experience even worse is the lack of communication on their part. There were times when we would go 2 weeks or more without hearing a word about their progress. My husband would call and leave messages and wait days before hearing anything from them. They justified all these fixes by saying that our vehicle has high mileage and is old (2003 with 174,000 miles) and is bound to have multiple problems. We took our vehicle to this dealership to have a specific issue fixed, and they failed to fix it. In the end, they have actually told us we should just take it to a different dealership. We will never do business with them again, and we will suggest the same advice to others as they themselves gave us... take it to a different dealership!