207 W D St, Ontario, CA 91762
(909) 460-9899Add Hours
For the second time in two weeks, Yellow cab did not show up for the trip to the airport for a flight out of the country. The cab was pre-ordered the night before, with a follow up call in the morning, and they still didn't show. A call to the company was met with rudeness, a "too bad so sad" attitude and the excuse of "we're busy.". Duh, that's why we call the night before, they had 12 hours to put the cab on their schedule. They would rather blow off prescheduled twice-weekly $30.00 plus tip business customers for the person hailing a cab from the street corner, and don't even bother to call and say they aren't coming.
Do not use this service. I ordered a taxi to pick me up at my hotel at 4:15am to go to the airport. The driver arrived 15 mins early at 4:00am. When I came down at the scheduled time he was gone. The front desk clerk told me he left because he had waited 15 mins. The scheduled time is the scheduled time. If I wanted the taxi to arrive at 4am I would have scheduled it then.