Would never use the services again:-Car pick up was delayed by a day and a half-Car was damaged during transport-Car shipper decided to paint the car before delivery without any contact nor agreement from the owner using amateur company therefore the fix looks cheap and nothing like the original paint-Car was delivered late-Unresponsive to calls or e-mails-The damage protection promissed did not cover anything -Unprofessional car shipper that yelled at me saying I should be happy the damage was fixedBe Aware of the unprofessional customer service and delivery!
17150 Newhope St Ste 201Fountain Valley, CA 92708
From Business: Direct Freight is a logistics company that provides door-to-door services for less-than-truckload shipments. As a full-service shipping company, it handles busine…
Ordered a new 6040 CNC router. Was sent a previous used machine. Really hard to communicate with these guys. Luckily I bought this through eBay. They have a 100% get your money back guarantee. Will be sending this mess back!
They sell lots of their stuff on Ebay and Amazon, under the different monikers. Everything is of the extremely low quality, with no warranty, and they do not allow the returns. Stay away!
When you take pride in what you do, it shows through the quality of service you provide. As a rapid response company, the employees, the drivers, the owner of this company definitely show their pride through offering top quality service at a fraction of the costs.
My truck was towed away to his yard for repair. I drove to his Ontario address to find out he is located on Placentia Riverside. Once I arrived in Riverside, I had to call him and he redirect me to Sieck Rd. This place look like a junk yard not a service repair place at all.Anyway, we met, he is a short black guy and he claimed he will fix the truck for $ 2600 (ignition on one cylinder to be paid), no problem. He did then he came out with $ 8000 to $10 000 more to change the cylinder. I told him I will rather bring the truck back to the company and not perform the repair. I went to Sieck Road to find out our truck was moved to another location. Gone. Mal showed up 10 minutes later and asked me to pay him $300 for storage in order to get our truck back. I paid and our truck showed up 20 minutes later slowly driven by his helper. Our truck was left on the side of the road for us to be picked up. We did.
I am a Driver with Excel Express and I can assure you I take pride in my deliveries, we have very very competitive prices. Hot Shot Refrigerated & Special Delivery for Business we have cargo vans and class C and B bobtail. Give us a shot and you wont regret it, mention "Carlos sent you and you will get a 50% discount in your first delivery". and Don't worry we all are skeptical of making changes but if you would like to increase your business profit without compromising quality call us now!
I get apparel drop-shipped to Ontario all the time from my distributor in Fullerton. Rapid Express is very helpful on the phone and in person. My order is always there on time.