American Mobile Dental
8 Grand St, Oneonta, NY 13820
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8 Grand St
Oneonta, NY 13820
Phone: (315) 515-3015
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They have a policy that states that if you miss your first appointment, you can never reschedule. I called to let them know I couldn't make it and they said they would talk with the office manager and let me know. No one ever returned my call. When I called to follow up, the office person on the other line says that I can no longer be a patient. I didn't want to split my family and expressed that to them and the women said, "okay then you both can go elsewhere". Horrible policy. Horrible customer service. I feel like they should have expressed that policy to me when I booked the appointment.
Office is outdated. You have to spit in the sink. Dentist offices are more up to date then this one.
Dr.Ramos never told me what he was doing I wasn't in pain but u know he was pushing too hard in my mouth and he broke my front tooth..first off all he was supposed to be doing was fillings he was telling a joke while he was working on me..anyone have a place I could look into im not looking forward to looking like a freak until January
In my recent experience (July 2016), Dr. Ramos is completely incompetent. He didn't listen, didn't explain what he was doing, did what he wanted, and filed down the tooth because he didn't remember what the shape of the tooth is supposed to be! He had to look at a tooth array model, and chose the wrong tooth shape. Now I have to get the tooth fixed. He was rough and insensitive. I wish Dr. Nelson was still at the facility as he was, hands-down, the best dentist. I hope the new dentist who has replaced him is as good.
I went to Dr. Randolph a few years back to have my amalgam fillings replaced. He did the bottom and top of one side - the bottom are now leaking and still have amalgam in them - they told me it was "shadowing". I had not experienced any "shadowing" on the other side which was done by a more skilled dentist ~ you can immediately see the difference. On my top teeth....he fused my two molars together with the filling so i couldn't floss - when I complained of this he told me - "don't worry - you don't need to floss there" - there being in-between my teeth! As it was uncomfortable and absurd, I asked for him to fix it. I went back in and as i was in the chair he literally had a temper tantrum - swearing at me and telling me this is why he hates doing this type of filling. He was extremely rough shoving the filing into the tooth. If he had not already started drilling, I would have walked out of the office. But I had a hole in my tooth and was in shock so I felt like I had no choice but to let him finish. I had so much pain afterwards, he had damaged the nerve in both of my teeth and I ended up with TWO root canals. And now one tooth has cracked. I am banned from the office because I spoke my mind on what happened. It was one of the most traumatic experiences I've had in the dentists office. I can't speak for the other dentists there but Dr. Randolph is the owner and I think now he is only doing orthodontics. Let's hope he is more skilled in this department.
I have to say I definitely like this dentist, If you go here, I recommend you seeing Dr. Nelson. He is wonderful. I had tried one of their newer dentists Dr. Ramos and I didn't particularly like him. He was very rough and I had some issues with my filling after and during seeing him, I feel as if he didn't do his best since I was an end of the day patient. But I had nothing but wonderful experiences with Dr. Nelson. I would say if you chose this location, Definitely try to get in with him. (though he is normally booked quite full so it may be a wait, but it's well worth it in my opinion. )
I''ve been going to see Dr Nelson at American Mobile Dental for years. Great dentist. Never had any issues. To the reviewer Manda S... it sounds like you were recommended to a specialist. American mobile is not responsible for getting you there. They have gotten me in for several emergencies and I've never been refused antibiotics.
I went to mobile dental with a loose cap. When they removed the cap, they pulled out the post and all. I was told my ins wont cover a new post so I'd have to go to binghamton to have the root removed. Its been almost 6 months and mobile dental just keeps telling me they have not received the needed paperwork for me to get medical transportation. My entire bottom left jaw is swollen and infected and they refuse to give me antibiotics. If i am hospitalized or become septic, they are going to be sorry if i live thru it! I have never been treated so disrespectfully and unprofessionally!
I came with a complaint of pain. They said my molar was the source. 10 days later, they replaced the filling in the molar and replace the filing in a front tooth. Both filings were only half way completed. I had to go to another dentist to fix the unfinished replacements. It turned out that I had cracked a different molar, which was the source of my pain, had to have it removed because half of the tooth had died.