So my girlfriend bought a 2005 Jeep Grand Cherokee through Finishline Auto in Oneida N.Y. Test drove it and liked it. They said there wasnt anything wrong with it except they needed to fix a wheel bearing on the right rear and their garage inspects the vehicle before they put it out for sale. With much trust in her heart she proceeded to sign all of the papers and documents to purchase the vehicle. After signing all of the proper papers she gave a down payment of $1350 and plus the trade in of her current vehicle that was another $1350. So with the total of $2700 down, title signed over and payment plan all set you would expect for her to get her vehicle but no. She had to wait another week to drive her already purchased vehicle due to the incompetent business practices they have. There were always excuses to why she couldnt have her vehicle yet. So still promising nothing was wrong with this vehicle,after those 4 weeks of waiting she finally got here vehicle. She drove it back in forth from work for 2 weeks, work only being a mile down the road, the Jeep started acting funny and started to blow antifreeze into the cabin. It had never overheated once. Now she tried to contact finishline Auto many times to talk to them about what was going on but they would screen her phone calls and refuse to answer their phone. So finally she had enough and took her Jeep to a Jeep dealership to actually see what was wrong. So the Jeep dealership trys to contact the warranty company that Finishline auto uses to see what she can due fix this without paying because its only been 2 weeks of use. The dealership finally got a hold of the warranty company and they said they need to inspect the vehicle to see what was actually wrong. So more than a month later we finally heard from them saying they only thing they could cover were gaskets and labor. The Jeep dealership saw that Finishline Auto sold my girlfriend a vehicle with warped cylinder heads and is known for selling broken vehicles to people all the time. Now that the warranty only covers gaskets and labor she still has pay $1100 dollars to pay for the cylinder head. DO NOT BUY ANYTHING FROM FINISHLINE AUTO IN UPSTATE NEW YORK. THEY ARE NOTORIOUS FOR RIPPING PEOPLE OFF IN ALL OF THEIR LOCATIONS!
2365 Genesee StCanastota, NY 13032
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