My fiance went in to get fitted for her dress and when she asked to make an alteration they told her she was too fat and that it would look bad! It's their job to please the customer, not be rude!
I bought in a wedding dress with 8 or 9 layers to it. Also, the dress was ordered in a size too small. Fast Alterations and Tailoring made my dress perfect. They had to cut off many inches because I'm only 4'11". The main seamstress was amazing!! She was open and honest and told me exactly what she thought needed to be done to make the dress what I wanted it to be. And she totally delivered!! Many inches off the length, letting out the top with ruffle layers and bead work. The price was perfect. I actually expected it to be more. They did amazing. I will go back for all of my future alterations and Tailoring. Thank you!!
NEGATIVE STARS I told them the instructions for the alterations. They told me that they understood. I picked up the item and they did exactly opposite of what I asked. When I brought it up to them that they did it wrong, they told me that they did exactly what I wanted (lengthen the pants) and that they did not cut any fabric. Went back with proof that they screwed up and the young girl switched gears and told me that she did shorten them per my request and that she did cut them. CYA and refused to talk to me further. Terrible service and customer service is NON-EXISTENT. They do not care if they screw up b/c in the end, it is YOUR FAULT!
I just picked up my daughters prom dress. They had to do lots of alternations on it and they did a wonderful job! It looks and fits beautifully on her. I would highly recommend them!