What to Know About: Roofing »
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
From Business: With over 45 years of experience, Hometown Roofing, Inc. serves as the premium roofing contractor for Omaha, Fremont, Council Bluffs, and the surrounding areas. W…
From Business: Sideris Commercial Construction erects buildings (pre-engineered metal buildings and conventional steel) throughout the Midwest. We deliver superior workmanship, …
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Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
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We used Emerald Roofing in the summer of 2018, and couldn't be more pleased with their service. When our roof started leaking after a windstorm, we called five companies for estimates, and all but two told us they didn't believe our roof would be covered by insurance, quickly threw a bid at us, and ran out the door. Emerald was one of two companies that told us that because our roof had organic shingles, it was not legally repairable, and thus we might have grounds for a claim. The other company's representative told us that not only would we have a claim for our roof, but that he could "guarantee" (a direct quote) our insurance company would pay for all new siding and gutters as well - literally promising a whole new exterior because our leak was roofing. When we asked our Emerald representative his opinion, he told us that he seriously doubted that was appropriate for the circumstances, and told us that if we felt we needed to pursue that avenue, to feel free - but that he wouldn't feel comfortable making such a statement. Well, when things sound too good to be true, they typically are. After meeting with the insurance adjuster, we learned that not only were we not getting all new siding (the other company rep said our siding was no longer manufactured - which would've been necessary to get it all replaced - and that just straight up wasn't true), but that our insurance policy had changed without us realizing it, and that metal attachments (i.e. gutters) were no longer covered under our policy! It was obvious to me at that point that the other company had overpromised in an attempt to edge out their competition, as it's pretty enticing to think you're calling about a roof repair, and someone tells you that you can have a whole new exterior! I was so turned off by this sleaziness that I decided to call Emerald back, and ask them to do the work. And I have absolutely no regrets. Since my insurance company was only covering a part of the repairs I needed done, Emerald went the extra mile and found options and a plan to fit my budget. The installation was painless, the new roof looks great, no more leaks, and a big lesson learned. Thank you, Emerald, for having integrity! If you are looking for a roof or other home exterior work, I can't recommend Emerald enough!
Xavier is a really hard working guy who does exceptional work. Hes on time, on budget and knows how to handle Insurance Paperwork. Great guy and he keeps his job sites clean and orderly, I highly recommend him
Weathershield Roofing gave us an excellent service. The workers worked fast and had a great attitude - and the new roof result was great. We will use their service again (if needed) and highly recommend Weathershield!
Great job communicating with us during the roof project. My wife and I are pleased with the results. The roof looks great. Job well done!
Great communication, quality material and workmanship and outstanding service! I will always recommend them.
Jorge and his team were amazing. Jorge even met with the adjuster to make sure everything got done they wanted. Would recommend them for roof, siding and gutters.
Very rude and unprofessional! Called to see if he was able to do an estimate, I called from my office the gentleman that answered the phone I believe was the owner thought I was selling something and hung up on me! I called back to let him know I was not and if he would be able to do an estimate he started screaming at me, I was appalled!! Plenty of roofers in the area, someone who speaks to people like this should not be in a business that involves clients..
Fraudulent billing practices, billing us for thousands higher than insurance company contracted with them to pay, did not pull permit with the City of Omaha (City tells me they're repeat offenders), and several components of the work was done improperly (despite them "double checking" when it was complete) leading to structural damages. Don't just leave, RUN.
I replaced my shake roof with Lastime's steel barrel vault roof and it was probably the single best choice we've ever made for our home. Tony was extremely helpful and easy to contact. The roof they put on is a work of art. It improved every aspect of our home, appearance, function, durability and insulation. We simply love our new roof. Bravo to Lastime. They put on one superb roof.Kind regards, Steve and Cindy Forehead, Omaha, NE
Such a great experience. They came out to the house and had us scheduled for a new roof later that week. Thank you so much, AGR! Don't look any further if you need a trusted, local Omaha roofing company.
The type of roofer you will need will depend on whether you require a brand new roof or small repairs. You need to find a contractor with a history of excellent service in a particular roofing project.
Installation - A roofer can put a brand new roof on your home or commercial building. When this is done as part of original construction, the main contractor will probably perform the task, or may hire a specialist. This is a big project so you may want to find a company who can offer a crew to install your roof over a shorter time period.
Since this is a more involved process, it is also more expensive. Home Advisor says you should expect to pay between $4,000 to $9,000 for a roof installation. This, of course, depends on what type of material the roofer uses, the size of your roof, the code requirements of your area and even the angle - or pitch - of your roof.
Replacement - If you want to replace your current roof, you can hire a company or individual to strip your roof and install new shingles or panels. Some roofing options, such as metal tiles, can be placed on top of existing shingles and are easy enough to install that a single contractor can perform the task efficiently.
If the contractor can install the new roof without removing the old one, it is going to cost you less than a complete replacement. Installing lighter materials will also save you money because it requires fewer people and can be completed faster.
Repair - When you have a leak, it may be time to contact a local roofer. Some problems are obvious and you'll want to call a contractor quickly before damage spreads. A roofer will replace holes in your roof after severe weather or fix your gutters when they stop draining properly.
The average roof repair project will cost you a few hundred dollars. Each tasks is different and you should get a price breakdown for each roof repair project. Make sure you are charged a fair price for materials and time.
Maintenance - There are a variety of tasks that can help maintain the quality of your roofing materials. You may want to invest in sealant or coatings that prevent moisture accumulation or reflect sunlight.
A popular project these days is installing solar panels or other environmentally conscious solutions to save money and make your property greener. When pricing these options, make sure to compare how much the project costs to how much the contractor projects you should save on utilities and heating expesnes.
Inspection - If you are selling your home or business, you'll probably want to contact a roofer to inspect your property for any issues that may affect the value. Whatever your reason for inspections, a roofing expert can tell you possible causes for concerns or provide ideas for future maintenance.
Depending on your area, you may be able to find a roofing contractor who will give you a free evaluation, but you should expect to pay a couple hundred dollars for a full inspection.
Certain events demand you reach out to a roofing expert - such as when a tree crashes through your home. If, however, you're unsure a visit from a contractor is warranted, here are a few signs it's time to give your roof some attention:
The easiest way to tell if your roof needs repair or replacement is to look at it. You should be able to spot broken or missing shingles. Look for subtler signs, such as roof tiles curling or damage around corners and chimneys. Inconsistent coloring could indicate moss or water damage.
If you really want to give your roof a thorough inspection, Good Housekeeping advises property owners to check gutters for broken down granules or interiors for structural sagging.
Not Doing its Job
Your roof is supposed to protect you from environmental elements. If you find water in your home after a rainstorm or feel a draft on cold days, it may mean there are gaps in your roof panels or other problems. A good place to check is your basement or the uppermost level of your property. Try turning out the lights during the day and checking for signs of sunlight breaking through your roof.
You can also check your energy bill. When you feel like you pay too much for heat or cooling, roof repairs could help you cut costs.
After a Major Weather Event
You should always inspect your roof for signs of damage after a major weather event. Wind can blow shingles off your property and hail is a common cause of dents or breakage. If your home suffers from a fire, you need to check for internal structural damage.
All roof materials - even metal shingles and panels - have an expiration date. If you've had your roof for over 20 years, you should consider having a professional give it a full inspection. Problems aren't always obvious, but you can check your original contractor statements for when it's time to reevaluate the work.
After doing your research, you should talk to a roofer in person and ask specific questions before hiring him or her for your project:
What Are Your Qualifications?
The first thing you need to check for is a local address. Its easier to trust a roofer with a history in the community that proudly displays contact information. Not all states require a roofing license, but you should at least check to see if a company or contractor belongs to a national roofing organization or the local chamber of commerce. Ask about any award or certifications the company has earned in previous years.
Can I Have a Cost Report?
No matter how dependable a roofer may seem, never depend on a verbal agreement. You want to get every promise down in writing. An extensive job cost report shows you exactly what work a roofer will perform and how much each service will cost you.
Go line by line and ask about every expense. You should also check to make sure the job completely covers the necessary task, so ask about additional services the contractor could perform for water protection or extended warranty.
What Are Your Plans for Emergencies?
Roofing can be dangerous. You need to make sure that the company or contractor carries liability insurance so you are not held responsible for accidents. Ask to see the proper paperwork and inquire about safety precautions. You should also check if the roofer has contingencies for smaller emergencies, such as rain delays.
How Will You Protect My Property?
Roofing projects can lead to debris and even structural damage. You should invite a roofer to inspect your property before beginning a project so you can point out landscaping or other external features they should look out for. If the contractor doesn't seem to care about aesthetical concerns, you shouldn't expect the finished product to help your curb appeal.
What's Your Warranty?
You need to inquire about how long the work should last. A major factor in longevity will be the materials used. You should research online about how long metal or concrete shingles should perform and make sure the business's guaranteed warranty is in line with industry standards.
Can I Get a Reference?
Not only should you ask to get in contact with past clients, Time Magazine advises homeowners to visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Roofing materials are made out of concrete, metal, plastic and a variety of other substances. Before you settle on material and a design, you should consider these factors:
If you live in an area prone to wildfires, you may want to avoid flammable roofing materials. You have to be aware of your risks for damage and prevent common causes of trouble in your initial buying. This doesn't disqualify all materials. For example, if you worry about moisture but want asphalt shingles, you can purchase algae-resistant versions. If you are designing a home, a pitched roof is better at preventing moisture acclimation than a flat one.
The longer you plan to live in your current home or occupy a commercial space, the more you should invest in a durable roof. The roof of your structure will be a major selling point should you decide to move.
Some roofing materials, such as metal and plastic, have a variety of available looks and designs, while clay tile is very popular for an authentic appearance. You must consider how the roof should look alongside the rest of your architecture and talk to your contractor about the aesthetic values of high-quality materials. You should also consider skylights, chimneys or other obstacles to consistent patterns when planning a design.
Once you consider your regional area, necessary durability and aesthetic appeal, you should take your needs to a roofer who can give you the most cost-efficient option that will satisfy your concerns. You should always create a budget for your roof installation or repair.
If you wish to keep visits from a professional roofer to a minimum, there are some steps you can take to maintain your roof on your own:
Perform Simple Maintenance
Water in your roof is a major cause of mold and leaks. Regularly cleaning your gutters to prevent debris build-up is a best practice. You should also check your flashing and shingle alignment for holes or cracks in the surface. When a roofer installs new materials, ask about specific maintenance you should perform.
Be Aware of Your Risks
If you have a tree near your home, you have to look out for wet leaves accumulating on your roof and the potential danger of falling branches. Homes in colder climates may suffer from freezing, so you want to make sure your roof is properly insulated and prevent heavy snows from weighing down your structure. Before any major weather event, you should inspect your home for possible weaknesses and contact a roofer to prevent trouble.
The primary solution for any possible roof damage is prevention. You can't take your property for granted. You should inspect your roof at regular intervals. Have a professional roofing contractor evaluate your structure after major incidents and well before your warranty expires.