no appointments available until one week from now for a earwax removal.
444 Regency Parkway DrOmaha, NE 68114
7710 Mercy Rd Ste 308Omaha, NE 68124
11909 P St Ste 201Omaha, NE 68137
13336 Industrial RdOmaha, NE 68137
36th Highway 370Papillion, NE 68133
3308 Samson Way Ste 202Bellevue, NE 68123
Bellevue 36 & Hwy 370Bellevue, NE 68005
I went here with painful stomach cramps & backaches. I was told I could not be helped and should go to the ER. I didn't have insurance and knew an ER visit would be really expensive. I begged the receptionist to just let me talk to a doctor. The doctor REFUSED to see me. What happened to the Hippocratic Oath? I was again told to just go to the ER. I left in tears and decided to try Midwest Minor Medical. There the doctor had the time for me and diagnosed a UTI. I didn't have the common symptoms but the dr. at Alegent didn't want to be bothered with me. I try to tell everyone I know about my experience so they will stay away.
I would give 0 stars if possible. Came into the urgent care with my 9 month old son who had a sinus infection, pretty bad one at that. They didn't prescribe him any meds which I understood, but they said to call in 3 days if it hasn't gotten better or if it got worse. Well 3 days is up, we call around 6pm and the lady who answered was very rude and said we can leave a message and someone would call back... you guessed it, no one called back. We then called again around 8pm and got put into a voicemail and left a voicemail. No call back again. So the next morning when my son wakes up and can't even open his eyes they are so swollen we call and they say we have to bring him in, that the doctor who said we can just call in and she will write a prescription is not in today. She said don't come now (10 am), it was busy but around 11:30 they expect it to die down. That is all fine and dandy until we get there around 11:30 they said they are seeing a 20 minute wait. 1pm rolls around and we finally get into a room to see a doctor... my 9 month old son has a nose that is horribly raw, two eyes with junk so thick that he can't even see because of how swollen his eyes are. Again you can guess what happened next, they don't prescribe any meds but tell us to take two over the counter medications. Luckily for us, his 9 month check up was this morning and the pediatrician was appalled by how horrible my son looked. Turns out, he has a double ear infection, double pink eye, and a sinus infection to top it off. That isn't even the best part of the story, the medications the urgent care urged us to give our son have the same ingredients that is a major cause for liver failure and we were double dosing him. Needless to say, stay away from these idiots.
I have been to Rockbrook Urgent Care several times with family members and have always been pleased with their care. Nice to know about when things happen and you need to be seen right away.