Atchley Ford Inc
3633 N 72nd St, Omaha, NE 68134
|Mon - Fri:|
Ford Master Technicians
Specialties: Insurance Claims, Fiberglass
Services: Air Conditioning & Heating, Major Engine Repair or Replacement, Tires, Wheels & Alignments, Steering & Suspension Systems, Fuel, Emission & Exhaust Systems, Engine Service, Brake Service, Transmission & Drive Train Services, Oil Changes, Ignition & Electrical Systems, Cooling Systems
Parts Available: Yes
Brands Serviced: Ford
I HAVE BEEN TAKING MY SERVICE WORK TO ATCHLEY FORD FOR 30 YEARS AND THEY HAVE ALWAYS TREATED MYSELF AND MY FAMILY GREAT THEY ONLY FIX WHAT IS NESS. AND INFORM ME OF THINGS TO WATCH OUT FOR IN THE FUTURE. THEY PRIORITIZE MY NEEDS SO I CAN PLAN FOR MY NEXT REPAIRS. THEY CALL TO REMIND ME OF MAINTENENCE DUE. THERE PRICES SEEM TO BE IN LINE WITH OTHER DEALERS AND IN MANY CASES THEY ARE CHEAPER THAN THE AFTERMARKET. IT PAYS TO SHOP FOR GOOD QUALITY AND EXCELENT PERSONEL WHO REALLY CARE ABOUT THE CUSTOMER. THEY OFFER ANYTHING FROM TIRES TO MAJOR OVERHAULS AND ALSO BODY WORK.
I took my 2002 Mustang into Atchley���s for repair. The mechanic gouged a piece of molding and never informed me of the incident. They had to empty the glove box and the contents were strewn over the back seat and they smeared the windows without cleaning them. Once I found the gouge I took the car back and they ordered a new part. From the time I took the car in 3 weeks ago it took 4 trips to repair the original problem and to replace the damage done to my car. They offered to detail my car for all the trouble I had experienced. I agreed and felt it was a reasonable solution. I picked up the car and they didn���t even get the bugs off the bumper. Completely unacceptable but followed the course the repair did���shoddy work. I called the dealership manager and told him of my decision of never returning to the dealership after explaining the whole story. He said, ���I���m sorry to hear that��� and then hung up. I emailed the dealership asking for the owners email address and they did not respond. Be careful when dealing with this dealership.