Advanced Endodontic Therapy
18015 Oak St Ste A, Omaha, NE 68130
Advanced Endodontic Therapy has not yet specified accepted insurance plans.
Advanced Endodontic Therapy has not yet specified any specialties.
18015 Oak St Ste A
Omaha, NE 68130
Phone: (402) 502-5990
Primary Phone: (402) 502-5990
Primary Phone: (402) 393-0496
Fax: (402) 502-5990
DO NOT GO TO Advanced Endodontic Therapy. Dr. Fimple performed a root canal on my tooth (#29) June 1st that resulted in terrible pain. I've been on antibiotics for 23 days and all I want is a follow-up appointment to figure out what's wrong. Instead, Advanced Endodontic Therapy took my money, performed a bad root canal that’s made everyday eating hard, and refuses to see me again.
There were multiple instances of negligence and horrendous services:
1. When I walked into the office with a toothache, I asked for an opinion on whether I need a root canal. They didn’t even bother to x-ray my tooth until I insisted. The first assistant x-rayed the wrong area of my mouth and we had to do it a SECOND time!
2. When I arrived for my appointment, they made me pay up front but they won't know if they can do the root canal until they open the tooth to determine if it's cracked. I agreed that I don’t want the root canal if my tooth is cracked. After opening my tooth, they told me that it’s not cracked and they can perform the procedure. The actual procedure done by Dr. Fimple was fast and painless. They sent me on my way and told to get a crown with my family dentist. My tooth is still in pain and it’s been 1.5 months.
3. The service and the staff, especially Darby, has been horrendous. I’ve had root canals before so I knew what to expect. After 1 week of pain, I called in the office and Darby, the assistant, told me to take more antibiotics. 2 weeks later, I’m still in pain and they told me to come on June 15th. One day before my appointment, Darby called and canceled the appointment. According to her “the root canal was successful and they do not need to check the tooth and I should go to a family dentist." I’ve called numerous times since and have been unsuccessful in getting a follow-up to look at my tooth and why it’s in so much pain.
The total charge for this was $975. I still can’t eat anything on that side of my mouth and the tooth is still in pain.