DO NOT GO TO THIS COMPANY!!! These people sold my mother a truck with broken brake lines and broken leaf springs. They turned around and traded her truck for a car which turned out to have a broken head! We asked for the truck back or to at least give us the title of the car so she could get rid of it (which the lady that works in the office suggested we do) and the owner absolutely refused to help! The owner said it was my moms fault for hiring outside mechanics! That company has been through multiple mechanics since she bought the truck. One mechanic told my mother how big of a junk yard they are running there and that he is trying to get all those cars there fixed and in good condition. We have referred people to them multiple times for them to sell crappy cars and give poor customer service!
Wonderful dealership !! Love my car and will buy from there in the future. Salesman was very knowledgeable.
My experience has been very impressive. Preferred Autos Fellas that work the office are very professional with great personalities open-minded to help in every level. Preferred Auto has a wide selection of vehicles that are all very nice. I would truly recommend Preferred Auto on your next Auto purchase.
Never take your vehicle here we had the passenger side wheel bearing replaced at 309.20 for this wheel bearing and said it was replaced. We had gotten an estimate today and the mechanic that done it said we need the right wheel bearing replaced. Mind you Prime Auto said they replaced it. I called out there and the owner said they had. Then why is another mechanic saying it wasn't even touched. If you wanna waste money take it to Prime Auto.Also we left the Shop at about 5:30 pm and my husband got a phone call about 6:30 saying the car was done. We were charged for 2 hours of Labor and were told by the owner that they had done the work.We called the owner today after our estimate work and he told us that they had did the work and that the mechanic at the other shop was wrong. He also stated I run a million dollar business and I am not hurting for money. He also said he has 16 cameras out there and we can come out and he will show us they did the work. The funniest thing is the pins in the tires have not even been taken off. But to the untrained eye looking at the video we still would not know what we're looking at.
MADE A PURCHASE OF 2013 CHEVY TRAVERSE, WAS TOLD THAT HAD MINOR DAMAGE TO LIFTGATE AND BUMPER. bOTH HAD BEEN REPLACED. NOTHING ELSE WRONG. NOT SO MISMATCHED PAINT, PARTS MISSING, GASKETS LOOSE, TRIM HANGING, SEAT BROKEN, 3 SCREWS IN TIRE, OVER PAID FOR WHAT WE GOT BYE 10OOO. STAY CLEAR THEY KEEP DOING THIS, EVEN TO LOCALS
Jennifer in service is great and good with customers most definitely will be stopping in soon again.
My experience was fantastic!! They were extremely friendly and helped me to do the deal that worked out best with my financial situation!!! I would definitely refer them to all of my friends
I use to love coming here but now they dont care about customers this is my 3rd car from them hit a bump in the road and they aren't willing to work with me never again will I buy or recommend them to anyone
I've been using JD Byrider for years! They are always knowledgeable and helpful. But most importantly they have a great customer service team! Not to mention the process from arriving and leaving the lot in a new car is really easy compared to other dealerships I've delt with by far!
Awesome Program!! Awesome Customer Service!! Awesome Warranty!! Couldn't Ask For More!! If you are looking for a good used car go visit JDBYRIDER