I would like to acknowledge the excellent care being provided by The First Eye Associates. After experiencing vision problems, I was able to be seen and evaluated promptly. My treatment plan was started immediately. I thank the receptionists, Dr. Myers, my ophthalmologist , and Dr. Maw for their care and concern. I am now receiving care from the Associates Eye Care Specialist Dr. Richard Maw. With all of his knowledge and experience, I am quite comfortable entrusting to him the health of my vision. At The First Eye Associates, they care for your vision as they would their own.
They could not get my lenses made right, 3 weeks after my original eye exam, they have yet to get my prescription right. They made 2 sets of lenses with different prescriptions, the second pair was worse than the first. Since they could not figure it out, they referred me to another doctor which figured it out within 20 minutes. Never go here unless you want to deal with tons of frustration and people who have no idea what they are doing.
First their advertised prices are a fraud. We were attracted by their claims of $99.00 per pair only to find that once they added on all the extra stuff, the glasses would cost 500 - 600 dollars each. Very much high pressure sales to get you to buy add-ons you don't really want or need. The glasses I have bought from them were junk. 3 sets of Flex frames that snapped without warning. And when I returned them they tried to say I wasn't holding them correctly when I was cleaning them. Anti-scratch coatings that don't work. I found far better glasses at reasonable prices from Optical Outlet.
I went for a simple eye exam and it literally took 20 minutes. I ordered two pair of glasses but after receiving them I noticed I had trouble seeing out of them so I called and was told to come back. I came back and waited nearly 40 minutes before I was able to talk to someone. They checked the lenses and said they were made correctly so now I needed to have a second eye exam to check the prescription. I scheduled yet another eye exam and my new prescription was way off from the first one! I had to have my glasses remade and of course when I dropped the glasses off they told me they would have them both ready when they called me. I came in to pick them up 2 days after they called me and they only had one pair, so I had to come back yet another day to pick up the second pair! So all in all I had to make a total of 5 trips to get new glasses! Extremely frustrating to have one prescription and then a second that is way off! I would give no stars if I could!