I have ordered from here 8 times in the past 3 months. Ordering online is perfect with decent delivery time. But now it says they no longer deliver to my address online which they do deliver so last week had to order by phone let me tell you how damned frustrating and annoying it is.. First I the woman answered she doesn't speak English well and doesn't understand either I had to repeat myself saying I would like to place an order for delivery since the website no longer says you deliver here but I have ordered 6 times past 2 months so she throws the phone to the male he actually speaks decent English and told me they do deliver and asked address then I get put back over to the annoying women repeating myself for 30 minutes with my address and phone number and order. The order was placed after 45 frustrating stressful minutes and never showed for 2 hours I callef and asked of my order was on the way she said in a mean tone it gone already.. Now today 2/10/2015 I tried ordering online but again says no longer delivers to my address, I end up with same woman repeating myself 6 times on address then 10 times on order and it came 1hr later $10 more then it should have been, all the stuff I ordered were in the biggest sizes possible when I asked for 1 large sweet and sour chicken, 1 small sweet and sour chicken, 1 small pork lo mein, 1 small peanut butter chicken and 1 crab ragoon was supposed to come to about $30 she made everything into meals and added an almond chicken ding which isn't with my stuff.. The foods ok the ragoons are good same as donuts but I have had better. The woman is extremly rude, doesn't speak or u d'état and English at all. I suggest ordering online if possible because it's extremely aggrovating to have to deal with a terrible ordering service over the phone.. I do not understand why the guy doesn't take the orders at least they would be correct and fast.
My husband and I gave Grand Fortune a second chance after a less than mediocre first try. We have heard such great things about this place we decided to give it another whirl. When I walked in to pay for my take out order, I was treated as some sort of leper and rushed out the door without any sort of acknowledgement because I was take out. That really wouldn't have bothered me, except for how wrong they got our order. My husband's Sweet and Sour Chicken was soggy and tasted microwaved. My Tangerine Beef did have a wonderful sauce, but the coating on the beef was so soggy that it really didn't matter what the dish had on it... the texture of soggy fried meat it not a pleasing mouth feel. On top of it all, they forgot to give us our order of crab rangoon. The one thing I was really looking forward to eat (because it was the one thing they did well the first time). Basically, you want to avoid this place if you like peas, carrots, and onions in your fried rice... if you want a sweet and sour sauce that doesn't taste like orange punch.... if you want to be appreciated for your business, even carryout.... or if you want to be assured that your food is not microwaved and will have a crunch when you bite into it. But... they do have fantastic fortune cookies.
Fresh, flavorful, fast, friendly & family-owned. This family of three can cook up some of the tastiest entrees around. Most entrees are in the $5-$6 range. The meals are cooked to perfection (after you order) and the veggies are full of flavor and crisp. This is not the typical soggy fare you'll find elsewhere in town. The owners are delightful and know excellent customer service despite speaking broken English. I have eaten there countless times, never had a complaint, and always welcomed with a smile. If only the rest of the world were like this stripmall slice of heaven. Lunch buffet is around $5.50, and a great diversion from the drive thru's of the area, easily managed in a half-hour lunch break. I'm usually in and out in under 10 minutes. If you've ever begrudgingly left a tip, you'll appreciate the sincere gratitude & service offered here. The hostess is so gracious, I gave her a $5 tip on a $30 order, she squealed with delight, said thank you three times and brought me an extra order of crab rangoon! Unbelievable!
i first started going to this place because they used to serve dim sum in the mornings. the dim sum was fairly decent and not easily found in omaha. after a while i tried the dinner dishes too. they weren't bad and offered a few nice diversions from the regular chinese dishes you will normally find. however, the food quality has been slipping as of late. overall, the dishes didn't taste as fresh or as inspired. i must have caught them on a bad day on my most recent visit, as the time it took to be at least greeted by a server and handed a menu was far too long. i think it took about 2 hours before my family and i were able to leave. the dim sum may be still good, it's been a while since i have tried it, but this is a place just like the rest of chinese restaurants in this town... average at best. i will be generous and give it 3 stars only because of their ambition to serve dim sum.
a unique take on the chinese restaurant style. the place has a few dishes you would normally find in other restaurants, except flavored much differently. they have their own blends and styles that sound fun on the menu, but fairly underwhelming in taste and texture. the atmosphere is cool and trendy and the wait staff are all very nice. i would even say their appetizers are above average. their pan fried dumplings are very good. they also have a very good appetizer where you wrap up a mixure of meat and spices in lettus. beyond that, their main dishes suffer from an overdose of starch and salt. the rice and noodles are far too sticky and starchy. for some reason, even their mongolian(ish) beef tasted like doughy starch. i applaud their attempt to be different and new, but in the end you pay way too much for a clumsy attempt to re-create a new niche of chinese food.
My wife and I have been going to Grand Fortune Restaurant for at least eight years now. We found it by accident before we moved to Omaha I have frequented Chinese restaurants all my life having lived on both the East and West coasts, and it is by far consistently the best I have experienced The freshness of the food and their willingness to customize it is amazing. The staff is very friendly and helpful. Their VIP card makes it much easier to dine there more frequently. I am curious about the earlier 3star review -- perhaps they are talking about some other restaurant. Grand Fortune's Dim Sum is regularly served only on weekends during the "noon meal"
I remember eating here in the early fifties with my parents. It was packed and everyone raved about it then. With the demise of downtown Omaha, I am thankful that they have remained. Whenever I travel to Omaha this is a MUST eat there. Great Chinese food, crispy fresh egg rolls, won tons, mu gu gai pan, har gow, tsu mai, pepper steak and top rate sweet and sour....hmmmmmm. I have missed the little chinese waitress who could barely speak English but never failed to get the order right. She was quite old the last time we went but still sharp. Thanks you King Fongs.
what happened to this place? it's been well over 10 years since this restaurant's food has made any lasting impression on me. 10 years ago the panda house was the place to go for great pan fried dumplings. the house was always packed. the other dishes were very good too. now, it's completely dead every time i go in there. while the service and atmosphere remains pleasant, the food has really "gravitated toward mediocrity". husker fans will understand this phrase and analogy; for the past and present of this restaurant, it certainly applies.
The food isn't bad, and I don't entirely mind that the atmosphere is dingy and a weird mix of 80's/miami/asian. But I gave my loyalty punch card to my friend (we bought lunch separately) and the guy practically yelled at me about it. He ended up punching the stupid card twice after we all glared at him in shock, but honestly, at that point I didn't care about the card. I rarely eat there so it's not like I'm raking in the free dinners. It's the fact that it made him SO angry. You have to contain yourself, buddy.
I don't usually write these reviews but I thought the food was delicious, full of flavor, huge helpings and we will definitely order it again. We ordered the Dragon and Phoenix, General Tso's chicken with an egg roll and hot and sour soup. All of these items were very tasty. The soup does have a kick to it and was very good. Not too saucy like some places and plenty of white rice. As for previous comments, just make sure you are reading the menu carefully and you can make notes for white rice only. Enjoy!