Terrible, Terrible, Terrible!!! Chicken can be good but service is terrible. Sent my wife to pick up a Monday night special last night and because she didn't ask for the special they charged $40.92 instead of the $22.99. I spoke to the night manager Isabela who told me just because she ordered everything on the special she didn't ask for it therefore the higher price. I said they could just refund the differrence in the amount but Isabela told me that if I didn't have the product (chicken) and the receipt she couldn't help me. What a rip-off!!! I question whether they can legally do that but at minimum very deceptive. What happened to taking care of the customer? I figured it was just an error and they would take care of it. WRONG!! This was giving them another chance after the last time where they sent me home with 10 wings, 2 thighs,3 legs, and 1 breast. That time the daytime manager took care of it. How sad!!! I can't believe the corporate office feels this is good PR.
The food was cold and have no flavor. If the question is who in Omaha makes better Fried Chicken the answer is just about everybody. The breading on the gizzards and chicken tasted like it was wet. Just a bad experience overall I can't imagine eating there again.