I enjoyed my rental experience with Enterprise. The online reservation was easy to make. The staff at the location was prompt in picking me up, informative regarding the rental details, and friendly during the entire interaction. I was able to drop the car off at another location in the city with no hassle. I will definitely rent from Enterprise in the future.
I receive excellent personalized service every time I use this location. The selection is awesome as well.
They keep the line moving. You ask the staff Q's like " best trunk room ' etc. and you get a qualified answer. No ' Dumb Looks are still Free ' personnel here. The daily rent is cheap on OMA most of the time. Good value and they get you in and out. I showed up at 3:40 AM and there was a person to check me in and give me a receipt. I always use National in OMA except the times they triple the rates
Even during the week of the College World Series and The Swim Trials there were cars available. The reservations went smoothly on e-mail with a confirmation sent. I picked up the car with no trouble and had it for flexible days over the weekend. My car/garage issue was fixed and I did not need the car for as long as originally thought. The return went smoothly and I was driven home on the return. They are a great additional to the neighborhood.
At this location, Ryan is always a pleasure to work with. Vehicles are always clean and ready to go.My favorite location given the fact I work downtown within walking distance. Enterprise is #1 in my book!! Richard P.
Very fast service. Everyone i have dealt with was professional and pleasant
Very frustrating experience. As an emerald club member, I couldn't upstage virtual aisle service on the app - so had to wait in line with other renters from Alamo etc. James from national customer service implied the Omaha location employees weren't savvy enough to use that technology, the local employees blamed the technology to be broken...repeated requests to James to have someone senior call me have yielded no response. I'm done waiting for national to make it right - switched to hertz gold for my upcoming 3 rentals next week.
I Love this location I have rented cars from the Airport location at least 2 times a year for the past 15 yrs and I am looking forward to many more.
Good experienceI am an Emerald Club member and have always been more than satisfied with cars and service from National. This trip was no exception.
Best place to rent a car period hands down. I will never rent from anywhere else. Alamo is hassle free and has fair prices. and they also have a nice selection or cars. Don't waste time goin anywhere else alamo is this best rental company out there.