I would like to thank the store clerk at West Center location. I did not get his name, but the number on my receipt is 54035. He went above and beyond to help find my size in the shoe I had selected. He even called the other locations. I was ready to give up but he did not. After much searching he actually found me two pair and I bought them both. I was not having a very good day, but his extra effort made me smile! Thanks again for all of your effort to make this customer happy.
Poor customer service. Employees lack knowledge of products and policy. I would rather spend my money at Von maur.
I've had my inserts for over a year and they've made a world of difference. My husband & I love them so much our daughter bought the inserts too. Rebecca carillon was wonderful to work with. She is so patient & kind.