I would say service was bad but in order to say that I would have to had a server and have been provided the bare minimum of service. Not sure if there was an issue in communication but it seems like our table wasn't assigned. Had to flag someone down to get attention and ask about a server,the server who came didn't seem thrilled in the least bit. During all of this two other tables were sat and brought waters promptly and had drink orders taken. Still no waters at our table (at least 7 mins). I had people visiting from out of state and suggested we go there cause I had mentioned the blackened salmon and the chill atmosphere. Waters were eventually brought (after having to ask) but by then I was upset about the service and the demeanor of the server. Never an apology from anyone from start to finish. She sat them down to which I said thank you but, she didn't respond, granted her back was turned away as soon as the last water glass made contact with the table. After a while she came back and I told her we were thinking of going somewhere and instead of trying to turn the situation around by asking what she could do she simply stated "that's fine" and started to walk away. Before she ran off I asked if there was a manager to speak with. She scurried off to the bar so I decided to follow her. As I approach she is explaining the situation to the manager/bartender to where she (server) turns around and is pointing at me while I'm about two feet in front of her. She pointed at me twice to where I had to tell her not to point at me and she was being completely rude. I don't like people talking about me like I'm not present. By this time I'm livid and could barely talk. I'm not sure why my experience was so bad? I asked if they were short handed? I tried to explain to the bartender/manager but I was getting choked up. After leaving I called the fish tail brewery instead and asked about a table/vented about the terrible experience. The person who answered was very pleasant and reserved a table for us. When I arrived I embellished on the experience and she also mentioned how she had a similar instance at tugboat annies and how the staff ignored her and her friend. She also mentioned that they weren't busy so there wasn't really an excuse to receive such bad service. I'm not one to go and rant with online reviews but I was so upset i lost my appetite. I've worked at a restaurant before downtown for a few years and serving is tough. Working downtown is a lot harder than somewhere on the marina with support staff. At times you are "in the weeds" with ten tables deep who came in all at once all the while you are juggling being a server/host/runner/busser/answering phones/hand written tickets/security/side work/to-go orders. It's customer service and sometimes you don't feel like doing it but it's your job. At the very least I always brought waters in a timely fashion and tried to humor the situation whether it be good or bad. Sometimes there's no pleasing people but you gotta at least try. Bad service... very, very bad service.
8318 Quinault Dr NELacey, WA 98516
From Business: Hawks Prairie Casino is a recreational facility that offers a range of dining options. It features a bar and lounge, as well as serves a variety of lunch and dinn…
My Family loves Izzys until they charged dinner price for lunch. Again, they charged items we didn't drink or eat. It happened last three or four times. Though we really like Izzy's, but we will never go back there again. 점심가격에 저녁가격 차지하고, 지난번엔 음료수 않마셨는데 차지하고, 또 지난번엔 쿠폰뺴고 정상가격 차지하고. 동양사람 우숩게 보는 이곳 다신 않갈 거에요. 영수증 꼭 확인 하세요.
My husband took us there for a special Valentine's Day celebration. It was outstanding!!! Parking isn't as good as I'd like to see, but workable. They do serve wine and the like. Very nice atmosphere. Loved it!!
Seriously love this place! The food is amazing,employees are even better! I'm the lunch rush they forgot something with my delivery order. I talked to a super nice girl on the phone she said it would out asap but she apologized for it probably not being as fast as usual because they were so busy. It was still super fast. These people work so hard and so fast I don't know how they do it! Amazingg! And so nice all the time!! I've never had a problem ever.
Good is always good and the waiters and waitresses are always pleasant
Great food, nice place to eat. Servers are very good! This restaurant IS ON THE MENU!
The only positive thing to say about this Olive Garden was we had a great service. The food horrific! Bread sticks were stail salad was wilted and the pasta was under cooked. My toddler wouldnt even touch her mac and cheese bland and stiff. Will never recommend this to anyone!!!!!
Save your money do not go here to eat trust me!
Great service with a smile! Great price and delicious food!
Best sour dough rolls and clam chowder ever