Excellent ! The Vietnamese Nails & Beauty Association (VNBA) proudly presents Organic Nails Spa at Olympia , WA 98502 as one of the best salons for great performance in cleanliness , sanitation , friendly customers services and creative designs . Highly recommended !
First, I gave it one star because zero or negative stars are not allowed. I have had no problems with pedicures there. Because of the manner in which I was treated when I needed my 'gel' nails removed because of an allergic reaction to the glue they use or an infection from their non-sanitary fingernail operation. When I asked the woman who was giving me a pedicure about artificial nails, and whether or not the technology or products have changed, she called over a woman who appeared to be in charge. This woman assured me that the powder, liquid, and glue have all been made to be safe and hypoallergenic. I got gel nails. No problem for 6 weeks. When I wanted to have a different color of polish applied, I was "passed around" to 2 other nail techs before landing at Ben's station. After grinding off the old polish, he ran the adhesive on the underside of my nails, where my natural nails meet the skin of my fingers. Within a week my finger tips were itching, inflamed, cracked and bleeding. I went in to have them removed and was told it would be an hour wait. I didn't have an hour of free time, so I phoned the next day for an appointment. I arrived, and none of the employees knew of an appointment. Ben asked me to wait. I questioned "Why make an appointment, when I have to wait as if I were a walk-in?" Ben told me to sit at the station next to his. He called out to a female employee in Vietnamese and she came to remove the nails. She asked if I wanted a manicure on my natural nails. Before I could answer, Ben interjected "No! Take them off and get her out of here!" I left without allowing anyone to touch my nails. He told me to never come back. I have probably dropped $200.00 since January. I reminded him that I was a generous tipper. He yelled "Have a nice day" as I left.It was only when I went to a competitor across the street that I was able to see how unsanitary T spa nails' operation is. The "bits" for the grinder are not cleaned between clients. At the place that will now get all my future business has them soaking in the blue antiseptic liquid until used. T Spa workers keep their's in an old metal candy box and carry them and use them from one client to the next without out cleaning them between clients. I have needed to be seen by my doctor to make sure my fingers are not infected. T Spa also does not treat all clients equally. I will never go back. I believe the salon across Martin Way is called 7 nails. They will have all of my business. One other note, The last time I had anything done to my fingernails, Ben was griping to a client about how stupid the state inspector was because she pointed out deficiencies in the operation of the salon.