What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2370 Carriage Loop SWOlympia, WA 98502
From Business: Capitol City Honda is an automobile dealership for new and pre-owned cars, trucks, pickups, vans, convertibles and sport utility vehicles. It is an exclusive deal…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
In August of 2017, Integrity Automotive did an oil change on my car and recommended a radiator flush. One week later, the car was overheating and was towed there. They diagnosed it with needing the engine replaced and offered to buy the car for $500. When I was having the car towed to another mechanic, they let me know that they were a car dealer if I wanted to buy a new car. The car only needed the radiator replaced to get it fixed. Watch out customers.
2013 I took this car to this shop after diagnosics test and repair list. This shop place me with car care one on term of help finance repairs. I place this car for the repairs of a problem regarding cylinders needed gasket replaced. The claimed it was repaired. I also took this vehicle every three months for oil change. This vehicle was purchased with 134000 miles. It now has 15300 miles and reacts sluggish uses oil. Reads egr valve failure. Which was replaced 3 times.Six weeks ago this same shop repaired a bearing seal which helped.This shop was not able to repair the transmission. That too had to be sent out to a reprable transmission shop for repairs. Then the car begins to run real rough like a vacum line is plugged. The egr hose hooks to a metal line to the block. That too was a questionable why motor was performing poorly. When motor parts are down to the blocks where cylinders are visable those are to be clean from the metal for a smooth surface for gasket and or adhesive. If properly cleaned gasket will seal with correct tourk. If tourk is not correct gasket may not seal properly.THE DAMAGE BEGINS. I was told to pay a $94.00 diagnosis fee and if it was the shops fault I would not be charged. Now my car has many problems which due to the services of short cuts will need to be repaired again. I am told to never come back again after paying $2600 plus interest not to come back. Not happy woman here.
Terrible experience!! I tryed to do transmission work myself and screwed it up,didn't at the time realise I messed up.took my truck to this shop to get a diagnostic as to why my truck was running so bad.I was told the reason it runs bad was my transmission fix.so they fixed the the transmission that cost me $1400 plus $108 for diagnosis drove the truck for I day and my transmission went out,now there telling me its my prior work that caused it,I'm not buying what there selling me.just seems strange to me that days after spending $1500 dollors I would have this issue,and obviously I'm not the only one not happy.I would not ever use them again and would advise anyone to do the same.its not bad enough I've lost work because of this now I have to pay another shop and lose more work.NOT A HAPPY CAMPER!!
NEVER AGAIN! I went to get permanent hand-cap placards due to injury. I walked with extreme pain and a noticeable limp/damaged body. I waited for a customer, then a phone call. Another person walked in & took cuts. RATHER THAN TELLING THE WOMAN she would be right with her after me, she IGNORED ME and began helping her. After several more minutes I finally called her out on it. She REFUSED TO APOLOGIZE or acknowledge what she had done. She refused to provide her name. I had to drive across town to get done elsewhere. For full review, go to YELP. VERY RUDE, VERY INCONSIDERATE, NO COMPASSION, POOR CUSTOMER SERVICE. DISGUSTING. I will never go there again. Go to Albertsons Auto Licensing & give your business to a place that respects their patrons!
Wow!!! Name says it all. My car got towed in for a defective alternator. Marc diagnosed the problem and found that all the problem was, was a bad fuse. Not only did he drop everything he was doing but he didn't even charge me for figuring out the problem or the fuse. Got me and my kids back on the road with in an hour of being towed in. Thank you!!!!
Very rude. Had no concept of courtesy. The customer service was enough to turn me away from. The service of this store.
Jack is honest and a great mechanic. If you don't want to be taken and pay for stuff you don't need, then this is where you go.
Beware of this place. They will rip you off at every opportunity. Even the good reviews are fake. They are a total bait and switch shop. Please spread the word so people will not be victimized.
These guys are fast, efficient and always quote fair! I refuse to go anywhere else!
My corvette convertible was stole from this shop. They could care less. They refused to give me their insurance information. I doubt if they carry it. I sued them and got a judgement. Which is still un paid. The only thing I did wroong was to patronize their business. I WOULD BEWARE!!!!!!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.